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May 7th, 2018 in TSHOOT v2 Go to comments

TSHOOT is one of the three exams in the CCNP certification. The TSHOOT exam is a chance for you to review your knowledge about ROUTE & SWITCH exams and test your troubleshooting skill. From the comments here and other places, this article tries to summarize all the TSHOOT frequently asked questions to save you some time. Please feel free to ask anything that you are unclear about TSHOOT so that all of us can help you. I will update this article frequently to bring you the newest information about this exam.

1. How much does the TSHOOT Exam 300-135 cost? And the passing score of TSHOOT?

It now costs $300.

The passing score of TSHOOTv2 is 846/1000

2. Please tell me how many questions in the real TSHOOT exam, and how much time to answer them?

Unlike other Cisco exams, the TSHOOT exam tests your ability to troubleshoot the problem so in this exam you have to solve about 6 – 7 multiple choice questions, one small sim (called simlet) and troubleshooting 12 “tickets”. Each ticket is a problem about a specific technology used in Cisco routers or switches.

You will have 135 minutes to answer them. If your native language is not English, Cisco allows you a 30-minute exam time extension (165 minutes in total).

3. Am I allowed to study the topology used in the real exam and where can I find it ?

Yes, you are! Because the purpose of this exam is testing a candidate’s ability to troubleshoot issues, not to understand a complex topology so Cisco publicizes the topology used in the real TSHOOT exam. You can find the topologies at https://www.networktut.com/share-your-tshoot-v2-0-experience.

To save time on the exam, and to better understand the topology used in all of the trouble tickets, you should spend time familiarizing yourself with the topology used in the exam.

4. Where can I find the demo of this exam?

There is a very good demo of TSHOOT exam published by Cisco and you can find it at http://www.cisco.com/web/learning/le3/le2/le37/le10/tshoot_demo.html. But notice that the topology in this link is not the topology used in the real exam. This demo is also a good practical topology and we also explained about the configuration of this demo in four articles: Frame Relay Point-to-Point SubInterface GNS3 Lab, EIGRP over Frame Relay and EIGRP Redistribute Lab, VLAN Routing and HSRP IP Route Tracking.

5. During the exam, we must only identify the problem or we must also make the correct configuration?

We are only allowed to choose the solution for the problem. We are not allowed to make any changes on the routers and switches. You cannot enter global configuration mode (config)# either. You have to answer three types of questions in each ticket:

+ Question 1: Which device causes problem
+ Question 2: Which technology is used
+ Question 3: How to fix it

6. Can someone please tell me in the real exam it gives the ticket names just like in this site (for example “Ticket 1 – OSPF Authentication “) or is it going to say ticket 1 , ticket 2 only?

It only says ticket 1, ticket 2 only so you have to use your troubleshooting skill to figure out where the problem is. This is also the purpose of this exam.

7. Please give me some guideline when using the TSHOOT simulator.

Below is some guideline when using the TSHOOT simulator in the exam.



7. Can I go back in the TSHOOT exam?

As shown in the above question, you can press “Previous Question” to go back to previous questions in the same ticket only. If you press “Done” button then you can’t come back to this ticket anymore.

Note: In TSHOOT 300-135 (TSHOOTv2), the “Abort” button no longer exists. That means you cannot cancel a ticket after choosing it. You have to complete that ticket before moving to another one.

8. Can we take TSHOOT exam before the ROUTE or SWITCH exam?

Yes, you can. There is no order to take these exams. But the TSHOOT exam tests your skills to troubleshoot router & switch errors so I highly recommend you to take the ROUTE and SWITCH exams first. The TSHOOT exam is very good to review your knowledge of what you learned in ROUTE & SWITCH.

9. Can I solve the tickets in any order I want, for example, I solve Ticket 8 first, then Ticket 3, Ticket 1…?

Yes, you can solve them in any order until you click Done button. After clicking Done you cannot go back to this ticket again. Also notice that when you entering a Ticket, you have to solve it (answer all 3 questions) before moving to another ticket.

10. As I see there are 3 topologies in the exam. My question is to how to find which topology to use when doing a troubleshooting ticket. Does it clearly state in exam which topology to use (layer 2 or layer 3, for example)?

In the exam, it doesn’t say clearly which topology you need to use. But a reader on networktut.com has shared this tip:

“There is no really best way to choose which topology to use.
This is my style:
Most of the time I was using the IPv4 topology as it contains most of the nodes with ip addresses and in the cause of your troubleshooting and you discovered that you need more details on the ASW1 & 2 switches that is when I used the Layer 2 topology except for the IPv6 topology.
Any node on IPv4 topology that is in Layer 2 topology have same configuration irrespective of where you click on the nodes.
Study all tickets here and use the following elimination style below:
List out all the trouble ticket on the white little board you will be giving and tick each ticket as you answer them because this will let you know which tickets are remaining to look out for.”

11. In the exam can I use “traceroute” or “tracert” command?

According to some reports, “tracert” commands cannot be used on Clients but “traceroute” command can be used on DSW1. But of course you can use “ping” command. According to some candidates’ reports on the exam, maybe you should not believe too much on the output of the traceroute command in the exam.

12. Please let me know in the exam can we issue “pipe” commands such as: sh run | section eigrp; sh run | begin router?

No, you cannot use “pipe” commands in the TSHOOT exam.

13. Does each ticket state it is an IPv4 or IPv6 issue?

Yes, it does! But it does not clearly state that. Please read each ticket carefully, if it states like this “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)” then surely it is an IPv6 ticket. Otherwise it is an IPv4 ticket.

14. Why in each ticket I only see the same description, same wording, either ticket 1, 2 or 3. How can I see the difference or the problem of each ticket?

The descriptions of each ticket are very identical to each other. In general the very long description can be summarized “Client 1 cannot ping the” (for IPv4 ticket), that’s all! So you have to use your troubleshooting skill to find out where the issue (it is also the meaning of this exam – TSHOOT). The only obvious difference among the tickets is the statement “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)”, which indicates an IPv6 ticket.

15. Why don’t I see any questions and answers on networktut.com? I only see the explanation…

Because of copyrighted issues, we had to remove all the questions and answers. You can download a PDF file to see the questions at this link: https://www.networktut.com/questions-and-answers

16. How can I join the Premium Membership on networktut.com?

You can join the Premium Membership on networktut.com at this link. After the registration you can login via this link.

If you have any questions about the TSHOOT exam, please don’t hesitate to ask. All of us will help you!

Comments (50) Comments
Comment pages
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  1. alpha
    September 21st, 2016

    Ticket 2 has been struck off here but does it still appear in the exam? Can someone please clarify?

  2. alpha
    September 21st, 2016

    Ticket 2 – HSRP (tracking object misconfiguration) has been struck off here but does it still appear in the exam? Can someone please clarify?

  3. wannabe
    September 21st, 2016

    Guys, can someone confirm with me all 6x MCQs in exam will come out from this site or randomized from dump?

  4. Alessandro1984
    September 23rd, 2016

    Sorry, can someone tell me if have got the exam today ?

  5. bak
    September 23rd, 2016

    the methodology of Bryan is good , can someone tell how about that methodology.
    but i notice in demo troubleshot , choice of question change every time follow before answer in a same ticket . in real exam is it same demo? ,choice of question change every time follow before answer in a same ticket

  6. The eagle
    September 25th, 2016


    domani lo faccio io ti faccio sapere

  7. Recca
    September 26th, 2016

    Hi, I’m currently preparing for CCDP. May I know is there anyone here who took the Lab for 300-320 ARCH? Is there any website which discuss the lab/sim questions?

  8. GIGI
    September 26th, 2016

    hello All!
    Does anyone know why the link below is not working. Is there any other path to access the file?

  9. Anonymous
    September 29th, 2016

    Can i use sh run command? Thanks a lot!

  10. alpha
    October 1st, 2016

    Passed TSHOOT on 27th Sep. All Q’s from this site.
    CCNP-1000’s strategy was very useful.
    All 6 MCQs came from this site.
    Keep up the great work and service Networktut and all those who are contributing to share knowledge on this site !! It was very helpful to learn and practice.

  11. alpha
    October 1st, 2016

    @Bryan and @Bak Why are you worried about the sequence of questions. Just focus on understanding the answer and the logic to get to the answer and it wont matter in which sequence the question will be asked.

    Go through the logic given by CCPN-1000 keeping the diagram / topology in front of you and try to understand the logic. It is pretty easy. You are basically simply eliminating step by step by pinging R1 first and then R2 and then R4 etc…..
    you just have to remember what the issues are with each router.
    once you determine which router has problem then try to search for all the possible issues on that router and you can pin point it.
    All the best.

  12. alpha
    October 1st, 2016

    Not just exam point on view but even troubleshooting point of view the logic makes sense.

  13. alpha
    October 1st, 2016

    @GIGI that mediafire link does work. click on the green download button.

  14. Losh
    October 1st, 2016

    Dear all

    I have noticed that CCNP-1000 strategy covers only 13 tickets out of 16 tickets!! are the remaining 3 tickets not valid?

    Thank you

  15. XTP
    October 1st, 2016

    @Losh – They are considered ‘dead’, but you can never know. I didn’t have them in my exam last week.

  16. Losh
    October 1st, 2016


    many thanks

    you are absolutely correct

  17. Anonymous
    October 1st, 2016

    hi Everyone,

    Please can you pass me the dum exam for 300-135

    i really need for study for my exam my e-mail is juliocardenas74 @ aol dot com


  18. marilyn
    October 3rd, 2016

    Can i ping from router or switch in the exam?
    Thank you

  19. XTP
    October 10th, 2016

    @marilyn – Yes, including source.

  20. help_please
    October 15th, 2016

    any updates about the t-shoot exam which dumps are valid
    and anyone entered the exam recently ?

  21. Anonymous
    October 17th, 2016

    Hi dearzz,

    Please can you pass me the dum exam for 300-135

    i really need for study for my exam my e-mail is {email not allowed}

  22. JakyMix
    October 17th, 2016

    I passed the exam on Friday 14 October 2016. My advise is to follow whats on this site and you shall pass your exam with ease. All thanks to 9tut.

  23. help_please
    October 17th, 2016

    @JakyMix can u please share the latest dump that u studied

  24. anonymous
    October 20th, 2016

    hey guys,cant we check “solution to the problem” first before going about the ticket?

  25. VeganGains
    October 21st, 2016

    @help_please. Dawg, you don’t deserve to pass if you are asking that man that question

  26. VeganGains
    October 21st, 2016

    You can go through all the answers if that’s what you are referring to with “solution to the problem”. Get the premium membership. $9 and you will pass.

  27. cowhead
    October 21st, 2016

    I agree with Vegan. This site is enough for you to pass. I’m taking my exam next tuesday. Will let you know by then

  28. AA
    October 21st, 2016

    @networktut, anyone?

    The premium member simulations does not seem to include the problem statement for each ticket. Or am I missing something? How do people troubleshoot tickets that doesn’t clearly state what the problem is? Is that the way it is in the actual exams? Every single ticket presented in the simulations appear exactly identical; an introduction screen and access to the devices and the answer selection screens!

    In the exam, where are the issues in each of the tickets presented?

    Thanks for your help!

  29. networktut
    October 21st, 2016

    @AA: Yes, in every ticket (except the IPv6 tickets), the description is the same. So you have to use your troubleshooting skill to find out the problem. That is the purpose of this exam, TSHOOT. If the tickets clearly state the problems we don’t need to troubleshoot it, right?

  30. mabid
    October 23rd, 2016

    can u email ccnp valid passing dump and tickets on {email not allowed}

  31. mabid
    October 23rd, 2016

    can u email ccnp valid passing dump and tickets on abid_thanaiser at yahoo dot com

  32. Anonymous
    October 24th, 2016

    545/1000 Today I took the test and all tickets changed. I need help. If anyone has new tickets my mail is {email not allowed}

  33. anonymous
    October 24th, 2016

    @Anonymous-not even single ticket is same?planning to take exam tomorrow.
    kindly confirm:(

  34. urgent
    October 24th, 2016


    please tell us the details

  35. wasi khan
    October 25th, 2016

    dear networktut
    kindly tell us whether these dumps are valid or not ,,
    someone is making us afraid for exam in above comment

  36. AA
    October 25th, 2016


    If that’s the way it is then it is what it is, but I disagree with your explanation. I receive trouble tickets at work and it tells me what the problem is. Or at least a description of the symptoms – problem statement: ‘Department ABC have not received any new mails in the last x hours’, then we find the cause and fix it. This is in line with what TSHOOT 300-135 Official Certification guides outlines throughout. As brilliant as doctors are, we don’t just stare at them and leave them to figure out why we’ve made the journey to the hospital.

    However, I assume this is scenario the exam will present, so I appreciate you presenting a similar situation here otherwise I’d have been confused in the exams.


  37. ShegumMiranzi
    October 26th, 2016

    Passed today at Accra, Ghana (903/1000)

    13 Tickets( included all 3 ipv6 questions)
    Simlet (ospf; eigrp 1 question)
    Some mcq as well.

    I noticed that in some of the 13 tickets, the device with issue has a console message like : “some configuration on this device has being changed”.

    All Questions are here.
    Thanks Networktut.

  38. ZeGreit
    October 27th, 2016

    Cleared yesterday 1000/1000.
    No surprises.
    13 tickets (3 ipv6).
    Switch simlet (4q), EIGRP simlet (1q).
    Few mcq.
    Thanks Networktut.

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  40. Anonymous
    October 28th, 2016

    Using GNS3 TSHOOT lab but I have hit some issues…All devices are set up and running except for 1 thing…regarding the configuration…are the lab devices preconfigured…?…because when I try to do ticket 1, the client can’t find the DHCP server… and none of the other devices can ping each other….do I have to add and import any configuration files in order to dive in and start using the trouble ticket? Specifically the issue seems to be between DSW and R4….on the DSW there is a message unrecgonized host or address or protocol is not running….when I ping the router……any help would be appriciated, thanks in advance Frank

  41. AK
    October 30th, 2016

    @north face:
    Use PT TSHOOT Tickets provided here instead! – The majority of these works perfect w/o any trouble!

  42. Anonymous
    October 30th, 2016

    hi.. just a question..ive done my route n switch 2 years back with the old format…i still hav to sit for my tshoot. can i still sit for the new tshoot exam

  43. Anonymous
    October 31st, 2016

    If you did the old exams and they’re still valid, the new ones can be used to complete the new cert.

    So yes, you can take this CCNP TSHOOT if you’ve completed the old ones before the shift 2-3 years ago.

    I’d recommend you take it quickly, seeing as how it’s about that time where the old exams would be almost 3yrs old and thus invalid.

  44. AK
    October 31st, 2016

    Just use the PT TSHOOT Tickets provided here instead! – The majority of these PT Labs works just perfect w/o any trouble

  45. basit
    November 3rd, 2016

    can anyone tell me the latest valid dumps of t-shoot pleas help me and also about the tickets my email is {email not allowed}

  46. Eric
    November 7th, 2016

    Took the exam today in Canada and failed terribly (4XX/1000). I got total 6 tickets out of 16 in a repetitive manner. Didn’t score a single point in the Tickets.
    They were from:
    –> BGP (neighbor was correctly configured but not sure what the problem was)
    –> R1 ACL (Couldn’t find the “edge_security” ACL on any of the devices but still they asked question on edge_scurity ACL and I answered “permit ip any” and still got it wrong.)
    –> Switchport Trunk (Port channel)
    –> NTP (that was new, only R1 had NTP authentication enabled while other’s didn’t.)
    –> IPv4 OSPF Authentication (I selected “ip ospf authentication message-digest” as it was missing from R1’s Se/0/0/0 but still got it wrong)
    –> IPv6 OSPF (This question came 3 times in the exam but still all attempts were failed)

    Don’t know what the f**k just happened. How could you possibly get ZERO in tickets. Another thing, the options within a single ticket also kept changing while going back on forth from 1 to 3 or 3 to 1. I don’t know what to do now. Anyone else had the same experience?

  47. Nauman
    November 10th, 2016

    Passed on 7th Nov ……..T.Soot…….
    Any buddy needs help …………

  48. costello1982
    November 10th, 2016

    Hello Nauman,
    Can you please confirm if everything from this site is valid ? I have exam today ….
    Best Regards

  49. silverback
    November 10th, 2016

    I took the exam today and passed. All the questions were the same except for one, this one question appears to be a new ticket, I used the word “appears” because i am not sure if i read the device’s configuration and the show command correctly (what i mean by that, is remembering what I had memorize and comparing it to the config) or it was a bug but in any-case I couldn’t find a mistake using my skills nor what i’ve learn from the tickets on Networktut. But using ping i narrow it down to the layer 2 devices, when i used tracroute on ASW1 it was succesful untill 192.168.x.129. hope this helps and good luck.

  50. Melisa Queen
    November 11th, 2016

    I would like to tell you that I recently passed my 300-135 exam with the use of Grades4sure dumps. I got same questions in my exam that I prepared from Grades4sure test engine software. I recommend http://www.grades4sure.com/300-135-exam-questions.html to you if you want to clear your exam in first attempt.

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