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May 7th, 2018 in TSHOOT v2 Go to comments

TSHOOT is one of the three exams in the CCNP certification. The TSHOOT exam is a chance for you to review your knowledge about ROUTE & SWITCH exams and test your troubleshooting skill. From the comments here and other places, this article tries to summarize all the TSHOOT frequently asked questions to save you some time. Please feel free to ask anything that you are unclear about TSHOOT so that all of us can help you. I will update this article frequently to bring you the newest information about this exam.

1. How much does the TSHOOT Exam 300-135 cost? And the passing score of TSHOOT?

It now costs $300.

The passing score of TSHOOTv2 is 846/1000

2. Please tell me how many questions in the real TSHOOT exam, and how much time to answer them?

Unlike other Cisco exams, the TSHOOT exam tests your ability to troubleshoot the problem so in this exam you have to solve about 6 – 7 multiple choice questions, one small sim (called simlet) and troubleshooting 12 “tickets”. Each ticket is a problem about a specific technology used in Cisco routers or switches.

You will have 135 minutes to answer them. If your native language is not English, Cisco allows you a 30-minute exam time extension (165 minutes in total).

3. Am I allowed to study the topology used in the real exam and where can I find it ?

Yes, you are! Because the purpose of this exam is testing a candidate’s ability to troubleshoot issues, not to understand a complex topology so Cisco publicizes the topology used in the real TSHOOT exam. You can find the topologies at https://www.networktut.com/share-your-tshoot-v2-0-experience.

To save time on the exam, and to better understand the topology used in all of the trouble tickets, you should spend time familiarizing yourself with the topology used in the exam.

4. Where can I find the demo of this exam?

There is a very good demo of TSHOOT exam published by Cisco and you can find it at http://www.cisco.com/web/learning/le3/le2/le37/le10/tshoot_demo.html (update: The demo has been removed from Cisco website). But notice that the topology in this link is not the topology used in the real exam. This demo is also a good practical topology and we also explained about the configuration of this demo in four articles: Frame Relay Point-to-Point SubInterface GNS3 Lab, EIGRP over Frame Relay and EIGRP Redistribute Lab, VLAN Routing and HSRP IP Route Tracking.

5. During the exam, we must only identify the problem or we must also make the correct configuration?

We are only allowed to choose the solution for the problem. We are not allowed to make any changes on the routers and switches. You cannot enter global configuration mode (config)# either. You have to answer three types of questions in each ticket:

+ Question 1: Which device causes problem
+ Question 2: Which technology is used
+ Question 3: How to fix it

6. Can someone please tell me in the real exam it gives the ticket names just like in this site (for example “Ticket 1 – OSPF Authentication “) or is it going to say ticket 1 , ticket 2 only?

It only says ticket 1, ticket 2 only so you have to use your troubleshooting skill to figure out where the problem is. This is also the purpose of this exam.

7. Please give me some guideline when using the TSHOOT simulator.

Below is some guideline when using the TSHOOT simulator in the exam.



7. Can I go back in the TSHOOT exam?

As shown in the above question, you can press “Previous Question” to go back to previous questions in the same ticket only. If you press “Done” button then you can’t come back to this ticket anymore.

Note: In TSHOOT 300-135 (TSHOOTv2), the “Abort” button no longer exists. That means you cannot cancel a ticket after choosing it. You have to complete that ticket before moving to another one.

8. Can we take TSHOOT exam before the ROUTE or SWITCH exam?

Yes, you can. There is no order to take these exams. But the TSHOOT exam tests your skills to troubleshoot router & switch errors so I highly recommend you to take the ROUTE and SWITCH exams first. The TSHOOT exam is very good to review your knowledge of what you learned in ROUTE & SWITCH.

9. Can I solve the tickets in any order I want, for example, I solve Ticket 8 first, then Ticket 3, Ticket 1…?

Yes, you can solve them in any order until you click Done button. After clicking Done you cannot go back to this ticket again. Also notice that when you entering a Ticket, you have to solve it (answer all 3 questions) before moving to another ticket.

10. As I see there are 3 topologies in the exam. My question is to how to find which topology to use when doing a troubleshooting ticket. Does it clearly state in exam which topology to use (layer 2 or layer 3, for example)?

In the exam, it doesn’t say clearly which topology you need to use. But a reader on networktut.com has shared this tip:

“There is no really best way to choose which topology to use.
This is my style:
Most of the time I was using the IPv4 topology as it contains most of the nodes with ip addresses and in the cause of your troubleshooting and you discovered that you need more details on the ASW1 & 2 switches that is when I used the Layer 2 topology except for the IPv6 topology.
Any node on IPv4 topology that is in Layer 2 topology have same configuration irrespective of where you click on the nodes.
Study all tickets here and use the following elimination style below:
List out all the trouble ticket on the white little board you will be giving and tick each ticket as you answer them because this will let you know which tickets are remaining to look out for.”

11. In the exam can I use “traceroute” or “tracert” command?

According to some reports, “tracert” commands cannot be used on Clients but “traceroute” command can be used on DSW1. But of course you can use “ping” command. According to some candidates’ reports on the exam, maybe you should not believe too much on the output of the traceroute command in the exam.

12. Please let me know in the exam can we issue “pipe” commands such as: sh run | section eigrp; sh run | begin router?

No, you cannot use “pipe” commands in the TSHOOT exam.

13. Does each ticket state it is an IPv4 or IPv6 issue?

Yes, it does! But it does not clearly state that. Please read each ticket carefully, if it states like this “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)” then surely it is an IPv6 ticket. Otherwise it is an IPv4 ticket.

Update: In the current exam, you have to click on the “Ticket” button (located at the right-side of your screen in the exam. It is also the last button) to see if it is an IPv4 or IPv6 ticket. The general “Scenario” button does not tell you if it is an IPv4 or IPv6 ticket. Please check this picture to clearly understand of how to identify IPv4 or IPv6 ticket.

14. Why in each ticket I only see the same description, same wording, either ticket 1, 2 or 3. How can I see the difference or the problem of each ticket?

The descriptions of each ticket are very identical to each other. In general the very long description can be summarized “Client 1 cannot ping the” (for IPv4 ticket), that’s all! So you have to use your troubleshooting skill to find out where the issue (it is also the meaning of this exam – TSHOOT). The only obvious difference among the tickets is the statement “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)”, which indicates an IPv6 ticket.

15. Why don’t I see any questions and answers on networktut.com? I only see the explanation…

Because of copyrighted issues, we had to remove all the questions and answers. You can download a PDF file to see the questions at this link: https://www.networktut.com/questions-and-answers

16. How can I join the Premium Membership on networktut.com?

You can join the Premium Membership on networktut.com at this link. After the registration you can login via this link.

If you have any questions about the TSHOOT exam, please don’t hesitate to ask. All of us will help you!

Comments (50) Comments
Comment pages
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  1. Falk
    October 8th, 2018

    Good Day,

    where i can find actual topology of TT
    please share link

  2. Morinho
    October 12th, 2018

    The dumps are valid. I passed this week. Please check the FAQ section 15 for the updated one.
    Thanks a lot.

  3. AaIo
    October 12th, 2018

    Multiple choice questions changed on 10/10/18. They are not valid right now.

  4. Anonymous
    October 16th, 2018

    @ Networktut

    Please update the guideline when using the TSHOOT simulator in the exam.

    I saw RED button and Next button didn’t see any Ticket number buttons (Ticket1, Ticket2…). I think I skipped quite a few Tickets when I clicked Next. Cisco instruction isn’t clear. Please advice.
    I would like to avoid the same mistake. When can I click Next and why ticket button turn RED ? Thank you very much

  5. ff80
    October 17th, 2018

    I’ve tried to pass two times and failed, Everytime i got new types of MCQ. Does it mean they give you new types of MCQ when you try to retake exam?

  6. G$
    October 22nd, 2018

    Is the config separate from each ticket? Meaning will one tickets error be in the next ticket config? Or is it a fresh config for each ticket?

  7. Fail today
    October 22nd, 2018

    I took the exam today and failed. I answered the same answers in the premium membership.
    Be cautious and do not lose your money.

  8. Trial
    October 23rd, 2018

    Thank you NetworkTut! I almost got all but failed to 1st of Ticket due to overexcited. :)

    All tickets are valid.
    Questions are the same for all tickets.
    MCQ not all in here. (But I got perfect MCQs)
    You might need your common sense and troubleshooting skills and experience for some of MCQs.
    NO DD
    2 Sims.

    Good luck to all.

  9. Anon
    October 27th, 2018


    please confirm whether question ticket states the difference between IPV4 and IPv6 or not.

    Thank in advance.

  10. zzz
    October 27th, 2018

    passed today everything valid in the premium zone. Thanks net..tut! more practice makes perfect

  11. mt4mulator_2018
    October 28th, 2018

    I have taken the TSHOOT twice now and have come up short. 1st score 779 2nd score 690. Not sure where I am going wrong. The first test was before the questions were changed on Oct. 11th. The second time, I had all the questions correct. I did not see the BGP lab in the exam both times. All other labs were there.

    1. What am I doing wrong/missing?
    2. Is the correct solution already in the configuration?
    3. I start off by pinging from R4 to it passed and then I ping to and it passes as well.
    4. Many of the pings are going through both ways. Then I go to client 1 and ping to and traceroute from DSW1 to and it’s going through. Few times some of the pings are failing that’s when I know which host to zoom in on. Then I am looking at the configuration from top down.
    5. Are the configurations already solved the issues?
    6. I am looking for the issue on the host that failed the ping.

    Please comment and advice. Need another perspective. Thanks in advance.

  12. Anonymous
    October 30th, 2018

    Please study three topologies, learn where the routing protocols are working, etc.

    Understand people that the easiest way to troubleshoot is with pings through all the devices from client, once there, you can figure out in which device the problem resides at.

    Premium membership helps a lot, everything is valid, all tickets, sims and MCQ.

  13. Anonymous
    October 31st, 2018

    First things first: Trust netw-tut, its 100% valid content here!

    All who are planning to sit for the exam go for premium – its really worth it!
    Thank you netw*tut to make it really easy to prepare for this exam.

    I passed the exam in the first attempt but I exercised a lot.
    The key points are to practise enough (as zzz says as well) to get comfortable with the tickets and get acquanited with the infrastructure (both IPv4 and IPv6). Knowing where is which IP address assigned makes it easier to find the device with the problem. The official infrastructure published by Cisco is still valid. Use it! Draw it out. Configure it if you have the right equipment available.

    !! Please please do yourself a big favor and don’t look for dumps – this will just do nothing for this exam in absolutely no way.

    You MUST have proficient hands-on knowlegde how to isolate and solve a given problem. This is what Cisco tests in this exam.

    Again to make it crystal clear: Practise, get experienced know the infrastructure and you are gold.

    For all taking the exam – good luck and may the CLI be with you.

  14. CCNPcertified007
    November 7th, 2018
  15. martin
    November 9th, 2018

    4 , 8 , 9 , 11 and 17 does not have a problem question.How will I be able to identify if no question is stated.

    Problem: Client 1 is able to ping but can’t ping the Web Server

  16. mou
    November 11th, 2018

    indeed i had the same problem…i ignore it

  17. Perth
    December 3rd, 2018

    JUST 20 $, TO GUARANTEE your Success.

    CCNA R&S
    200-125 CCNA = 565 Q&As
    100-105 ICND1 = 347 Q&As
    200-105 ICND2 = 268 Q&As
    CCNP R&S
    300-101 ROUTE = 768 Q&As
    300-115 SWITCH = 287 Q&As
    300-135 TSHOOT = 180 Q&As
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    400-101 WRITTEN = 114 Q&As

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  18. Anonymous
    December 4th, 2018

    are they still use this topology in the exam

    please answer me , i will take the exam soon

  19. goku123
    December 11th, 2018

    For ipv4 :

    unable to ping (DSW1 and ASW1) – layer 2 “switch/ vlan / trunk / vlan access/ port-security issue)
    show run -> check DSW1 ( vlan filter or DHCP server -iphelper) and ASW1 (port security/ vlan access/ switch to switch trunk)

    port security on f0/1 – show ip int brief – down -> port security ,
    show int trunk vlan 20,200 -> trunking issue change from 20,200 -> 10,200
    show run -> check switchport mode access / switchport access vlan 10 or not
    make sure no encapsulation dot1q on f0/1 – 2
    (show run – check all the commands)

    able to ping but unable to ping (R4) – eigrp / redistribution route-map ospf -> eigrp)
    show ip eigrp neighbor/ show run -> check R4 -> (eigrp passive interface and redistribution route-map ospf -> eigrp )

    able to ping , and (R1) – bgp /nat/ nat acl / r1 acl
    show run on R1 to check (BGP/ NAT/ NAT ACL / R1 ACL)

    able to ping, but unable to ping (R1) – ospf authentication
    show run on r1 / r2 – show ip ospf neighbor / show run – > ospf authentication

    For ipv6 -ospfv3 / gre-tunnel / redistribution ospf / rip

    R2 – ipv6 ospf – add ipv6 ospf area 0 on s0/0/0.23 – on r2 , not neighbor s0/0/0.23 on r3

    R3- ipv4/ipv6 ospf – remove tunnel mode ipv6 not neighbor on tunnel , show run on r3/ r4 to check

    r4 – ipv6 ospf – redistribution ospf/ rip -> show ipv6 route on r3 / r4
    add redistribution rip zone connection

  20. aa
    December 12th, 2018

    goku123 December 11th, 2018
    nice recap.
    Did you take the exam or going to take the exam

  21. aa
    December 12th, 2018

    goku123 December 11th, 2018

    Also tell me about your preparation.Like what are the study materials,labs and so on

  22. cisco boy
    December 12th, 2018

    hi goku123 and aa ,
    please help me sharing latest materials and lab coz i will take exam next on January now studying , {email not allowed} , thanks

  23. cisco boy
    December 12th, 2018

    please you can share me in lucasnyeinchan(at)g_M_A_I_L).com

  24. Failed…
    December 13th, 2018

    All MCQs are the same. Be very careful with layer 2 technologies. That’s the reason I failed..

  25. Sam
    December 18th, 2018

    Passed today 9**/1000
    The premium dump is still valid, 11MCQ – 11Tickets – 2 Sim (Total is 24Questions)
    All MCQ is from dump
    Simulations are same with some updates :
    – in HSRP sim; the issue is from OSPF not DHCP.
    – in BGP sim : the IP is different. it’s not 200.2
    Tickets : 1-3-4-5-6-7-11-12-14-15-17
    Good luck everybody

  26. Sara
    December 18th, 2018

    To get valid dumps from 4 sources .. contact me on sara95alhadi at gmail dot com

  27. Anonymous
    December 23rd, 2018

    I have Q Please ,,, after I answer 3 qs for ticket 1 should I press ” Done” button and go to ticket 2 OR When I finished all 3 Qs for all tickets should I press ” Done” button???

    Please anyone explain me

  28. @Anon
    December 25th, 2018

    Once you select the answers for each question, the “Done” button apears. You have to click it and press “NEXT” for the next question or ticket. Only press “Done” when you’re sure os the answers.

    Good Luck

  29. Finally CCNP TShoot
    December 27th, 2018

    Hi all
    just passed the exam with score 1000 which i never achieve the full mark in any exam before,,
    new MCQ only & definitely all the answers of networktut in the MCQ r right 100%
    2 sims BGP & HSRP
    TT r all from here also identical to the exam,, i definitely recommend Sam Strategy it was so helpful & i used it in the exam & it worked so well,,
    at the end i want to thank everyone who shares his experience here & definitely thanks to Networktut for all these exact questions & answers,,,
    i also recommend to be a premium member so that u can practice by urseelf on the TT & sims as in the exam.

    *the right answer is “debug ip icmp” in MCQ
    **the right answer is “DHCP issue: in HSRP sim
    *** the right answer is “loopback ip of HQ: in MCQ

  30. Anonymous
    January 1st, 2019

    CCNP Routing and Switching Certification will be a great asset in building an accomplished and bright future. To get best Cisco 300-135 Practice Test Questions visit Grades4sure.

  31. khanjee
    January 4th, 2019

    Hi Guys can we use show run cmd in real exam

  32. aa
    January 5th, 2019

    Khanjee ..yes you can use show run command
    # sh run
    you can use the other show commands as well if you are looking for specific outputs like
    #sh ip int brief
    #sh ip bgp summary
    #sh port-security int fa 1/0/1
    #sh ip ospf neighbor
    #sh eth summary and so on
    Hope this helps!

  33. Anonymous
    January 7th, 2019

    After certifying in 2013 I recertified whit the TSHOOT 300-135 exam in 2016.
    Can I recertify with the same exam again?

    Thanks and greetings Giuseppe

  34. Anonymous
    January 11th, 2019

    hii is anyone how whr can i get dump question for Huawei HCNP IP carrier H31-124?

  35. Anonymous
    January 19th, 2019

    Did the exam past week.
    One of the tickets is completely broken. The client is attached to a switchport that’s shutdown.
    The DSW1 can ping the external address fine.
    However, there was NO combination of answers to land on “unshut the switchport”.

    Either that or I missed something completely. This just seemed dumb. Damn you Cisco.

  36. answer plz!!!!!!!!
    January 20th, 2019

    Which Cisco IOS feature allows you to create your own event definition for a network device and specify the action that should be performed in response to that event?

    what is the answer ?????????????????

  37. Sei lá
    January 21st, 2019

    @answer plz!!!!!!!!
    Maybe route-map?

  38. Balaajay7
    January 24th, 2019

    @answer plzz….EEM

  39. natus
    January 28th, 2019

    hi answer plz !!!!!
    i think your answer is EMM

  40. Mo
    February 8th, 2019

    I am going for the TSHOOT exam next week. Are the Tickets, SIMS and MCQ are same? Can someone please update?

  41. U Attention
    February 9th, 2019

    Hi Mo, please share with me when you get TSHOOT exam update please … abiodunnet at gmail dot com

  42. Mo
    February 11th, 2019

    Anyone did the TSHOOT exam recently? Can you please share your experience at –> khparvaz at yahoo dot com. Are all the tickets, SIMLETS and MCQ’s still the same?

  43. Ryan
    February 14th, 2019

    Hello Team, Please forgive me as I am new to this board. So if I pay $20 for their premium membership fee, would I be able to see all updated questions for the Troubleshooting exam and pass the exam? or the questions changed and networktut did not updated the questions yet? Please advise.

  44. U Attention
    February 18th, 2019

    Hu Guys, I did Tshoot last week Friday, all the Tickets still correct but lots of new MCQ, thou still relate to AAA. You need to practice and practice. I failed it because I didn’t practice well, so time factor in my own case. I believe if i had practice well, the time would have been enough. Watch this guy video https://www.youtube.com/watch?v=_YEomxvOzKA&list=PLkKuRw9Jznp4G9_79HWpbM9lGF6Prqkqg&index=1 and practice please.
    I don’t think am going to try it again anyway.
    All the best.
    abiodunnet at gmail dot com

  45. natus
    February 19th, 2019

    thank you for the youtube link

  46. Mike
    February 19th, 2019

    How many total questions in premium zone? Please anyone help?

  47. Mike
    February 19th, 2019

    Can anyone share with me the latest dumps?

  48. pb
    February 20th, 2019

    could you please share with me the latest valid dump.
    bpoomisak @ gmail .com


  49. Ike
    February 20th, 2019

    Q12 choices

    Uses it as Tunnel source
    Uses it as Tunnel destination
    something like CEF using it as source
    something like CEF using it as destination

  50. Anonymous
    February 22nd, 2019


    are there any new questions and updates on networktut?

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