Home > TSHOOT FAQs & Tips


May 7th, 2018 in TSHOOT v2 Go to comments

TSHOOT is one of the three exams in the CCNP certification. The TSHOOT exam is a chance for you to review your knowledge about ROUTE & SWITCH exams and test your troubleshooting skill. From the comments here and other places, this article tries to summarize all the TSHOOT frequently asked questions to save you some time. Please feel free to ask anything that you are unclear about TSHOOT so that all of us can help you. I will update this article frequently to bring you the newest information about this exam.

1. How much does the TSHOOT Exam 300-135 cost? And the passing score of TSHOOT?

It now costs $300.

The passing score of TSHOOTv2 is 846/1000

2. Please tell me how many questions in the real TSHOOT exam, and how much time to answer them?

Unlike other Cisco exams, the TSHOOT exam tests your ability to troubleshoot the problem so in this exam you have to solve about 6 – 7 multiple choice questions, one small sim (called simlet) and troubleshooting 12 “tickets”. Each ticket is a problem about a specific technology used in Cisco routers or switches.

You will have 135 minutes to answer them. If your native language is not English, Cisco allows you a 30-minute exam time extension (165 minutes in total).

3. Am I allowed to study the topology used in the real exam and where can I find it ?

Yes, you are! Because the purpose of this exam is testing a candidate’s ability to troubleshoot issues, not to understand a complex topology so Cisco publicizes the topology used in the real TSHOOT exam. You can find the topologies at https://www.networktut.com/share-your-tshoot-v2-0-experience.

To save time on the exam, and to better understand the topology used in all of the trouble tickets, you should spend time familiarizing yourself with the topology used in the exam.

4. Where can I find the demo of this exam?

There is a very good demo of TSHOOT exam published by Cisco and you can find it at http://www.cisco.com/web/learning/le3/le2/le37/le10/tshoot_demo.html (update: The demo has been removed from Cisco website). But notice that the topology in this link is not the topology used in the real exam. This demo is also a good practical topology and we also explained about the configuration of this demo in four articles: Frame Relay Point-to-Point SubInterface GNS3 Lab, EIGRP over Frame Relay and EIGRP Redistribute Lab, VLAN Routing and HSRP IP Route Tracking.

5. During the exam, we must only identify the problem or we must also make the correct configuration?

We are only allowed to choose the solution for the problem. We are not allowed to make any changes on the routers and switches. You cannot enter global configuration mode (config)# either. You have to answer three types of questions in each ticket:

+ Question 1: Which device causes problem
+ Question 2: Which technology is used
+ Question 3: How to fix it

6. Can someone please tell me in the real exam it gives the ticket names just like in this site (for example “Ticket 1 – OSPF Authentication “) or is it going to say ticket 1 , ticket 2 only?

It only says ticket 1, ticket 2 only so you have to use your troubleshooting skill to figure out where the problem is. This is also the purpose of this exam.

7. Please give me some guideline when using the TSHOOT simulator.

Below is some guideline when using the TSHOOT simulator in the exam.



7. Can I go back in the TSHOOT exam?

As shown in the above question, you can press “Previous Question” to go back to previous questions in the same ticket only. If you press “Done” button then you can’t come back to this ticket anymore.

Note: In TSHOOT 300-135 (TSHOOTv2), the “Abort” button no longer exists. That means you cannot cancel a ticket after choosing it. You have to complete that ticket before moving to another one.

8. Can we take TSHOOT exam before the ROUTE or SWITCH exam?

Yes, you can. There is no order to take these exams. But the TSHOOT exam tests your skills to troubleshoot router & switch errors so I highly recommend you to take the ROUTE and SWITCH exams first. The TSHOOT exam is very good to review your knowledge of what you learned in ROUTE & SWITCH.

9. Can I solve the tickets in any order I want, for example, I solve Ticket 8 first, then Ticket 3, Ticket 1…?

Yes, you can solve them in any order until you click Done button. After clicking Done you cannot go back to this ticket again. Also notice that when you entering a Ticket, you have to solve it (answer all 3 questions) before moving to another ticket.

10. As I see there are 3 topologies in the exam. My question is to how to find which topology to use when doing a troubleshooting ticket. Does it clearly state in exam which topology to use (layer 2 or layer 3, for example)?

In the exam, it doesn’t say clearly which topology you need to use. But a reader on networktut.com has shared this tip:

“There is no really best way to choose which topology to use.
This is my style:
Most of the time I was using the IPv4 topology as it contains most of the nodes with ip addresses and in the cause of your troubleshooting and you discovered that you need more details on the ASW1 & 2 switches that is when I used the Layer 2 topology except for the IPv6 topology.
Any node on IPv4 topology that is in Layer 2 topology have same configuration irrespective of where you click on the nodes.
Study all tickets here and use the following elimination style below:
List out all the trouble ticket on the white little board you will be giving and tick each ticket as you answer them because this will let you know which tickets are remaining to look out for.”

11. In the exam can I use “traceroute” or “tracert” command?

According to some reports, “tracert” commands cannot be used on Clients but “traceroute” command can be used on DSW1. But of course you can use “ping” command. According to some candidates’ reports on the exam, maybe you should not believe too much on the output of the traceroute command in the exam.

12. Please let me know in the exam can we issue “pipe” commands such as: sh run | section eigrp; sh run | begin router?

No, you cannot use “pipe” commands in the TSHOOT exam.

13. Does each ticket state it is an IPv4 or IPv6 issue?

Yes, it does! But it does not clearly state that. Please read each ticket carefully, if it states like this “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)” then surely it is an IPv6 ticket. Otherwise it is an IPv4 ticket.

Update: In the current exam, you have to click on the “Ticket” button (located at the right-side of your screen in the exam. It is also the last button) to see if it is an IPv4 or IPv6 ticket. The general “Scenario” button does not tell you if it is an IPv4 or IPv6 ticket. Please check this picture to clearly understand of how to identify IPv4 or IPv6 ticket.

14. Why in each ticket I only see the same description, same wording, either ticket 1, 2 or 3. How can I see the difference or the problem of each ticket?

The descriptions of each ticket are very identical to each other. In general the very long description can be summarized “Client 1 cannot ping the” (for IPv4 ticket), that’s all! So you have to use your troubleshooting skill to find out where the issue (it is also the meaning of this exam – TSHOOT). The only obvious difference among the tickets is the statement “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)”, which indicates an IPv6 ticket.

15. Why don’t I see any questions and answers on networktut.com? I only see the explanation…

Because of copyrighted issues, we had to remove all the questions and answers. You can download a PDF file to see the questions at this link: https://www.networktut.com/questions-and-answers

16. How can I join the Premium Membership on networktut.com?

You can join the Premium Membership on networktut.com at this link. After the registration you can login via this link.

If you have any questions about the TSHOOT exam, please don’t hesitate to ask. All of us will help you!

Comments (30) Comments
Comment pages
1 30 31 32 33 34 60 249
  1. VK
    August 22nd, 2016

    Guaranteed VALID material at below page

    tshoot-networktut.blogs p o t . c o m

  2. Vector
    August 24th, 2016

    can you please confirm that the clients always have the same IP Address & in all the tickets, no longer 169.x.x.x address anymore????

  3. %[name_cnt_Display]
    August 24th, 2016


    I believe you’re looking for this magnet:


    Hope that helps.

  4. %[name_cnt_Display]
    August 26th, 2016

    For all my fellow networkers, I’ve taken exam yesterday [25th]. All of these questions and answers are 100% valid. I had all the 6 multiple choice questions, the rest was either tickets or troubleshooting simlets that are posted here.
    After seeing the first ticket I was stunned by the number of choices you had and it took me well over half an hour to get myself together. I passed with more than 90%. But boy the stress was real.
    minimum for me was 84,6%

    Some final words for you guys. You cant just remember the answers to tickets. You really need to get a grasp of the whole scheme and do a proper troubleshooting – tracing the problem. Once you find a device, the technology which is causing the problem and finally the solution to the problem.
    When I say you cant just remember the answers, I MEAN IT. The questions are mostly the same and you have almost the same options for every device
    Say there are 8 devices where the problem can be, 8 technologies per device and 4 solutions per technology. Mostly the same solution to 1 technology is the same for every one of 4 routers.

    So get your brain ready for it, or you’ll get stressed out like me. Once you get into it, it starts to seem rather easy to do. Good luck guys!

  5. Alpha
    August 28th, 2016

    @ %[name_cnt_Display] thanks so much for sharing the magnet.

    How to find / generate those magnets? Where can I find nuggets for Route and Switch. Would you be able to provide links for those two as well please?

  6. Kins
    August 30th, 2016

    I am new to this and this will be probably be a really stupid question, but:

    How do you access the switch ASW1? Because it is nowhere shown in the topology diagram.

  7. Prabhumano23
    August 31st, 2016

    Hi My beloved Network Engineers,
    I wish to write the TSHOOT Exam, kindly help me with the dumps.
    please share it with my email prabhumano23 at live dot com

  8. Mr. D
    September 1st, 2016

    Guys, I know we are all very proud of ourselves and our accomplishments. But we need to stop getting 100% on these exams. Cisco is not that stupid that so many people get 100%. You need to miss at least 1 to make it look real.

  9. ̶C̶̶э̶ᕴ̶b̶̶э̶r̶u̶ร̶
    September 1st, 2016

    Where do I find the page with the simulated for the current exam? (300-135)
    I have to sign up as Premium customer?
    If I Premium client can practice online, as in the actual exam?

  10. Anonymous
    September 1st, 2016

    Guys, do you know if “ipconfig” command would work on clients in real exam? Thanks

  11. cls
    September 5th, 2016

    ipconfig will work on client.
    ASW1 will be accessible in L2 topology.

  12. cls
    September 5th, 2016

    Guys if I do ARCH to get CCDP certified, do I need to take CCNA design?

  13. cls
    September 8th, 2016

    To Kins:

    In the exam, you can click on ASW1 in the layer 2 topology. It is a separate diagram.

  14. Putthy
    September 15th, 2016

    Hi, Can anyone tell me that the “Done” button can only be pressed after complete all tickets or after finish one and how can we verify that after we finish the ticket it is auto save for us?

  15. CCNP-1000
    September 15th, 2016

    I pass the exam today with score of 1000/1000 it took me 70 minute to finished it.

    I hade the latest dumps all off them was garbage. I just study this website go for premium.
    I read all the comments and practice all the tickets on website and PT and gns3.

    To pass the exam with score of 1000 this website it’s enough but to survive out there you have to study hard, by hard i mean hard! Out there the person who knows one line more its the winner so passing this exam its jut the beginning of your study’s.

    Enough said this is how i did it : (i found this strategy on this website bye the ccnp-guy)

    You have to ask your self Is it ipv4 or ipv6?

    If IPv6 you have these 3 questions, 1 each on
    R2: (T12) IPv6: enable ospf 0
    R3: (T15) IPv6: remove “tunnel mode ipv6″
    R4: (T16) missing Redistribution from RIPng to OSPFv3

    If its IPv4 do the following to narrow it down:

    From Client 1 ping if its :

    OK? = 3 tickets on R1:
    (T03) Wrong IP of BGP neighbour
    (T04) NAT – ACL mis-configured
    (T05) WAN ACL statement missing

    If you cant ping try to ping from client 1

    OK? = 1 ticket on R1:
    (T01) OSPF Authentication

    If you cant ping try to ping from client 1

    OK? = 2 tickets on R4:
    (T11) Redistribute ospf to eigrp (“to” & -> )
    (T14) EIGRP Passive Interface

    If you cant ping 10.2..1.1 you have 4 ticket as follow:

    NO? = 1 ticket on DSW1:
    (T06) VLAN filter

    or = 3 tickets on ASW1:

    (T08) Access port not in VLAN 10
    (T09) Port Channel not allowing VLAN 10,200
    (T07) Port Security

    I also had multiple choice questions and Eigrp and ospf simlets

    Good luck to you all.
    This is just the beginning so study hard.

  16. Mattie
    September 17th, 2016

    Very easy, if you have exp you can do it on the fly.
    If you don’t know how to TSHOOT a network I would advise in going over the Q/Tickets.
    You can get them from here http://www.ebay.com/itm/Latest-Question-and-Answers-300-135-CCNP-TSHOOT-v2-0-Certification-Exam-PDF-/272330580053?

  17. Tromentor
    September 18th, 2016

    Hello guys.
    I would like to kindly ask, can we use on the exam traceroute/tracert or ping with “source” parameter ? or only without source keyword ?

    Because i.e. the metodology showing the traceroute with source parameter, this pase saying only show commands will be available.

    Thanks everybody for response.

  18. Bryan
    September 20th, 2016

    Hi Guys,

    I appreciate the methodology provided by this page but I find confusing or time consuming. Since we can switch back to previous questions on same ticket, how about going directly to the “curative actions” question first then from there, you go back to “faulty device” and “faulty technology questions” to finish the whole ticket? will that be effective also?? Please advise especially to those who have passed tshoot already. Thanks!!!>

  19. alpha
    September 21st, 2016

    Ticket 2 has been struck off here but does it still appear in the exam? Can someone please clarify?

  20. alpha
    September 21st, 2016

    Ticket 2 – HSRP (tracking object misconfiguration) has been struck off here but does it still appear in the exam? Can someone please clarify?

  21. wannabe
    September 21st, 2016

    Guys, can someone confirm with me all 6x MCQs in exam will come out from this site or randomized from dump?

  22. Alessandro1984
    September 23rd, 2016

    Sorry, can someone tell me if have got the exam today ?

  23. bak
    September 23rd, 2016

    the methodology of Bryan is good , can someone tell how about that methodology.
    but i notice in demo troubleshot , choice of question change every time follow before answer in a same ticket . in real exam is it same demo? ,choice of question change every time follow before answer in a same ticket

  24. The eagle
    September 25th, 2016


    domani lo faccio io ti faccio sapere

  25. Recca
    September 26th, 2016

    Hi, I’m currently preparing for CCDP. May I know is there anyone here who took the Lab for 300-320 ARCH? Is there any website which discuss the lab/sim questions?

  26. GIGI
    September 26th, 2016

    hello All!
    Does anyone know why the link below is not working. Is there any other path to access the file?

  27. Anonymous
    September 29th, 2016

    Can i use sh run command? Thanks a lot!

  28. alpha
    October 1st, 2016

    Passed TSHOOT on 27th Sep. All Q’s from this site.
    CCNP-1000’s strategy was very useful.
    All 6 MCQs came from this site.
    Keep up the great work and service Networktut and all those who are contributing to share knowledge on this site !! It was very helpful to learn and practice.

  29. alpha
    October 1st, 2016

    @Bryan and @Bak Why are you worried about the sequence of questions. Just focus on understanding the answer and the logic to get to the answer and it wont matter in which sequence the question will be asked.

    Go through the logic given by CCPN-1000 keeping the diagram / topology in front of you and try to understand the logic. It is pretty easy. You are basically simply eliminating step by step by pinging R1 first and then R2 and then R4 etc…..
    you just have to remember what the issues are with each router.
    once you determine which router has problem then try to search for all the possible issues on that router and you can pin point it.
    All the best.

  30. alpha
    October 1st, 2016

    Not just exam point on view but even troubleshooting point of view the logic makes sense.

Comment pages
1 30 31 32 33 34 60 249