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May 7th, 2018 in TSHOOT v2 Go to comments

TSHOOT is one of the three exams in the CCNP certification. The TSHOOT exam is a chance for you to review your knowledge about ROUTE & SWITCH exams and test your troubleshooting skill. From the comments here and other places, this article tries to summarize all the TSHOOT frequently asked questions to save you some time. Please feel free to ask anything that you are unclear about TSHOOT so that all of us can help you. I will update this article frequently to bring you the newest information about this exam.

1. How much does the TSHOOT Exam 300-135 cost? And the passing score of TSHOOT?

It now costs $300.

The passing score of TSHOOTv2 is 846/1000

2. Please tell me how many questions in the real TSHOOT exam, and how much time to answer them?

Unlike other Cisco exams, the TSHOOT exam tests your ability to troubleshoot the problem so in this exam you have to solve about 6 – 7 multiple choice questions, one small sim (called simlet) and troubleshooting 12 “tickets”. Each ticket is a problem about a specific technology used in Cisco routers or switches.

You will have 135 minutes to answer them. If your native language is not English, Cisco allows you a 30-minute exam time extension (165 minutes in total).

3. Am I allowed to study the topology used in the real exam and where can I find it ?

Yes, you are! Because the purpose of this exam is testing a candidate’s ability to troubleshoot issues, not to understand a complex topology so Cisco publicizes the topology used in the real TSHOOT exam. You can find the topologies at https://www.networktut.com/share-your-tshoot-v2-0-experience.

To save time on the exam, and to better understand the topology used in all of the trouble tickets, you should spend time familiarizing yourself with the topology used in the exam.

4. Where can I find the demo of this exam?

There is a very good demo of TSHOOT exam published by Cisco and you can find it at http://www.cisco.com/web/learning/le3/le2/le37/le10/tshoot_demo.html (update: The demo has been removed from Cisco website). But notice that the topology in this link is not the topology used in the real exam. This demo is also a good practical topology and we also explained about the configuration of this demo in four articles: Frame Relay Point-to-Point SubInterface GNS3 Lab, EIGRP over Frame Relay and EIGRP Redistribute Lab, VLAN Routing and HSRP IP Route Tracking.

5. During the exam, we must only identify the problem or we must also make the correct configuration?

We are only allowed to choose the solution for the problem. We are not allowed to make any changes on the routers and switches. You cannot enter global configuration mode (config)# either. You have to answer three types of questions in each ticket:

+ Question 1: Which device causes problem
+ Question 2: Which technology is used
+ Question 3: How to fix it

6. Can someone please tell me in the real exam it gives the ticket names just like in this site (for example “Ticket 1 – OSPF Authentication “) or is it going to say ticket 1 , ticket 2 only?

It only says ticket 1, ticket 2 only so you have to use your troubleshooting skill to figure out where the problem is. This is also the purpose of this exam.

7. Please give me some guideline when using the TSHOOT simulator.

Below is some guideline when using the TSHOOT simulator in the exam.



7. Can I go back in the TSHOOT exam?

As shown in the above question, you can press “Previous Question” to go back to previous questions in the same ticket only. If you press “Done” button then you can’t come back to this ticket anymore.

Note: In TSHOOT 300-135 (TSHOOTv2), the “Abort” button no longer exists. That means you cannot cancel a ticket after choosing it. You have to complete that ticket before moving to another one.

8. Can we take TSHOOT exam before the ROUTE or SWITCH exam?

Yes, you can. There is no order to take these exams. But the TSHOOT exam tests your skills to troubleshoot router & switch errors so I highly recommend you to take the ROUTE and SWITCH exams first. The TSHOOT exam is very good to review your knowledge of what you learned in ROUTE & SWITCH.

9. Can I solve the tickets in any order I want, for example, I solve Ticket 8 first, then Ticket 3, Ticket 1…?

Yes, you can solve them in any order until you click Done button. After clicking Done you cannot go back to this ticket again. Also notice that when you entering a Ticket, you have to solve it (answer all 3 questions) before moving to another ticket.

10. As I see there are 3 topologies in the exam. My question is to how to find which topology to use when doing a troubleshooting ticket. Does it clearly state in exam which topology to use (layer 2 or layer 3, for example)?

In the exam, it doesn’t say clearly which topology you need to use. But a reader on networktut.com has shared this tip:

“There is no really best way to choose which topology to use.
This is my style:
Most of the time I was using the IPv4 topology as it contains most of the nodes with ip addresses and in the cause of your troubleshooting and you discovered that you need more details on the ASW1 & 2 switches that is when I used the Layer 2 topology except for the IPv6 topology.
Any node on IPv4 topology that is in Layer 2 topology have same configuration irrespective of where you click on the nodes.
Study all tickets here and use the following elimination style below:
List out all the trouble ticket on the white little board you will be giving and tick each ticket as you answer them because this will let you know which tickets are remaining to look out for.”

11. In the exam can I use “traceroute” or “tracert” command?

According to some reports, “tracert” commands cannot be used on Clients but “traceroute” command can be used on DSW1. But of course you can use “ping” command. According to some candidates’ reports on the exam, maybe you should not believe too much on the output of the traceroute command in the exam.

12. Please let me know in the exam can we issue “pipe” commands such as: sh run | section eigrp; sh run | begin router?

No, you cannot use “pipe” commands in the TSHOOT exam.

13. Does each ticket state it is an IPv4 or IPv6 issue?

Yes, it does! But it does not clearly state that. Please read each ticket carefully, if it states like this “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)” then surely it is an IPv6 ticket. Otherwise it is an IPv4 ticket.

Update: In the current exam, you have to click on the “Ticket” button (located at the right-side of your screen in the exam. It is also the last button) to see if it is an IPv4 or IPv6 ticket. The general “Scenario” button does not tell you if it is an IPv4 or IPv6 ticket. Please check this picture to clearly understand of how to identify IPv4 or IPv6 ticket.

14. Why in each ticket I only see the same description, same wording, either ticket 1, 2 or 3. How can I see the difference or the problem of each ticket?

The descriptions of each ticket are very identical to each other. In general the very long description can be summarized “Client 1 cannot ping the” (for IPv4 ticket), that’s all! So you have to use your troubleshooting skill to find out where the issue (it is also the meaning of this exam – TSHOOT). The only obvious difference among the tickets is the statement “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)”, which indicates an IPv6 ticket.

15. Why don’t I see any questions and answers on networktut.com? I only see the explanation…

Because of copyrighted issues, we had to remove all the questions and answers. You can download a PDF file to see the questions at this link: https://www.networktut.com/questions-and-answers

16. How can I join the Premium Membership on networktut.com?

You can join the Premium Membership on networktut.com at this link. After the registration you can login via this link.

If you have any questions about the TSHOOT exam, please don’t hesitate to ask. All of us will help you!

Comments (50) Comments
Comment pages
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  1. mike
    June 21st, 2019

    more advice…probably the very best chance at success in passing is to get the packet tracer 6.1.1 student version lab file (mentioned somewhere on the intro page/mcq/not sure where now…..pls dont ask me to send it to you..read and you will find it)… this lab portfolio is excellent, but be very careful….all those IPs are different in the exam (you must draw your topology in the exam room as explained in my previous post). The packetracer config is developed to present the same problems exactly as they need to be. It has all the IPV6 labs, and IPv4 labs, except two ( VACL and route-map labs..pk IOS in use cannot run these features) which are explained and presented differently to give you needed troubleshooting steps to find the problem. Here you can play, break config, fix, and see what works,(critical exposure!!) and then compare that to the premium membership flash-labs available here which present the VACL/Routemap labs with everything else as required (highly recommended that you buy it…also the best thing you can do towards passing). Drawing out your topology as explained (which takes 5minutes) can save you up to 18 minutes or more overall in the exam. Good luck!! Networktut…rocks!!

  2. networktut
    June 22nd, 2019

    @mike: Yes, there is one ticket with two problems as you mentioned and it is ticket 9 (https://www.networktut.com/tshoot-ticket-9) but it is not new. We had them here for a while and the solution is:
    Ans2)Switch to switch connectivity
    Ans3)Under interface Port-Channel 13, 23, add vlan 10,200 and then no shutdown interface fa1/0/1

  3. Putin from USA
    June 24th, 2019

    Hi guys, I will take an exam tomorrow. To those who took the exam already, I wanted to ask if you can go back and forth on the selection of these 3 questions to each of the ticket?

    Thanks in advance to who will ever answer it.

  4. Ali
    June 24th, 2019

    same ticket you can o and back . Once you click done you can not access the ticket

  5. Ali
    June 24th, 2019

    On 22 June I passed the Tshoot exam. with 900+ numbers. Any one need the dumps contact me libra.ali1973 @ gmail.com

  6. Freeman
    June 25th, 2019

    Hi Guys. If you want to download freedump 300-135 go in my link. Last updated 25/06/2019

    htt ps : //w ww. youtu be. com/watch?v= yzG7EKVVz_0

  7. kloo
    June 27th, 2019

    The best preparation for the Cisco exam, I passed the cisco exam with the help of it.
    good luck guys

  8. Magir
    June 27th, 2019

    I want to ask about the degree of the mcq questionsand the tickets degree

    Please networktut can you tell us about the degree

  9. Creph
    June 30th, 2019

    Finally passed the exam and got CCNP!
    Tickets were the same. DNDs almost the same with some phrase changes.
    There were HSRP sim, no BGP. In HSRP there was new issue related to DHCP between R4 and R5.
    Also noticed a new question. Don’t remember exactly, something like that:
    there routers (R1 — R2 — R3), and traceroute output. The question: why R1 can’t reach loopback of R3.

  10. Creph
    June 30th, 2019

    Tickets were harder than on simulations as tracert doesn’t work on Client 1

  11. Eve-ng
    June 30th, 2019

    Has anyone come across an issue with Eve-ng where it functions properly for 5mins and then your console freezes; i think the nodes simply go down! It is quite irritating and i have not been able to diagnose this issue!

  12. Freeman
    July 2nd, 2019

    Hi Guys. If you want to download freedump 300-135 go in my link. Last updated 1/07/2019

    htt ps : //w ww. youtu be. com/watch?v= yzG7EKVVz_0

  13. CCNP_ready
    July 10th, 2019

    Took this. The tickets no longer are all on one window. But they pop up randomly through out the exam. and they all have the same starting scenero..”Client 1 can’t ping the webserver..” which makes taking this examp MUCH harder, since they are no longer numbered, and you HAVE to troubleshoot each ticket from scratch.
    Good luck!

  14. CCNP Dumps
    July 12th, 2019

    email bayo.ccnp(@)gmail(.)com

  15. natus
    July 18th, 2019

    how to be primium member?

  16. Anonymous
    July 19th, 2019

    Hi, how I can find MCQ questions text/answers? Thanks

  17. Lucky
    July 22nd, 2019

    Hi Guys. If you want to download freedump 300-135 go in my link. Last updated 06/07/2019

    htt ps : //w ww. youtu be. com/watch?v= yzG7EKVVz_0

  18. Minor
    August 3rd, 2019

    the exam change, when you will update the matirial here with the new tickets and questions?????

  19. AMiR+
    August 5th, 2019

    Hi All,

    Passed t-shoot today, all question valid. Thanks team ;) I used below dumps.

    ht t p s :// driv e.go ogle. com/fi le/d/1wL2wjwZmCRzhOc-oiyQdM50KCdr6Rsbd/view

  20. BlueFr3ak
    August 5th, 2019

    On #7 above it’s confusing, DO we get see how many tickets we are doing in the exam with the ticket list on the side or is that a choose from 4 tickets each time like choose what’s behind curtain #???

  21. pep
    August 5th, 2019

    is it still valid?

  22. pep
    August 5th, 2019

    @networktut is the premium still valid?

  23. BluePhr3ak
    August 5th, 2019

    Hello.I;m confused about ticket navigation. In step 7 it shows tickets 1 – 4. I passed 3 times before, but this looks strange. It implies we know how many tickets are on our test? If I recall we got one ticket at a time..Can someone help me understand this?

  24. SKEME
    August 6th, 2019

    @pep yes premium is still valid. networktut updates the materials fairly quickly.

  25. S_Bee
    August 6th, 2019

    Hi All, can we use “show running-config” on all labs in the exam or is it limited to few labs? and if so what labs allow “show running-config” command? A BIG thank for anyone who answer this question..Thank you!

  26. Batman
    August 8th, 2019

    Hi Guys. If you want to download freedump 300-135 go in my link. Last updated 08/08/2019

    htt ps : //w ww. youtu be. com/watch?v= yzG7EKVVz_0

  27. vk
    August 10th, 2019

    ccnp tshoot any updated MCQ or ticket ipv6

  28. Anonymous
    August 10th, 2019

    guys i have to take the Tshoot exam soon.

    do i pass the exam if just answer the questions without do any change?

    just using show runining config ?

    if i only choose the right answer do i pass?

  29. vk
    August 10th, 2019

    any changes lates dump 9tut (ccnp tshoot) premimum membership. kindly update if anyone writes exam here.. any new questions or changes. ?

  30. JJX
    August 22nd, 2019

    @networktut is the premium still valid?

  31. Alpha
    August 23rd, 2019

    @Batman your link does not show updated on 8th Aug?? It is showing last updated was 26th July 2019? Where is the 8th Aug one?

  32. Anonymous
    August 23rd, 2019

    Where can I find latest Multiple Choice question and answers? Could you please share a link please?

  33. @anon
    September 2nd, 2019


  34. natus
    September 3rd, 2019

    sh ip eigrp nei
    sh ipv6 ospf nei
    sh run
    sh vlan
    sh interface trunk

    these commande ere valid ? please awser me ??

  35. 4TheHorde
    September 9th, 2019

    @NetworkTUT when can we expect latest MCQ september update? It would mean alot to us to know atleast a rough estimation. Thank You :)

  36. Keeskees
    September 12th, 2019

    Where can i find the MCQ ?

  37. Mark
    September 12th, 2019

    Hi Guys,

    where i can find BGP Simlet lab? does anyone have packet tracer or GNS3 file?

    Thanks for your answers

  38. TRod
    September 13th, 2019

    Can some tell me how to tell if your working on an IPv4 or IPv6 ticket. Someone had mentioned that you need to “Click” on the “Ticket” button on the right side of the screen. What will that show you?

  39. DOTTman
    September 23rd, 2019

    Hi Guys. If you want to download freedump 300-135 go in my link. Last updated 08/08/2019

    htt ps : //w ww. youtu be. com/watch?v= yzG7EKVVz_0

  40. Anonymous
    September 25th, 2019

    How can I payment?

  41. Anonymous
    September 25th, 2019

    Do you have alternative PayPal?

  42. bruce706
    September 27th, 2019

    Hi Guys,
    I have a question that is it possible to take 300-135 TS exam without a valid CCNA R/S certification? I am thinking about taking one exam (300-135 TS) before 24/2/2020. Then I will take one new ENCORE exam to receive my CCNP Enterprise certificate as well as is qualified to take the CCIE Enterprise Infrastructure lab exam.


  43. Nick
    October 1st, 2019

    Router L ==== Router C ==== Router R
    L and R routers were showing GRE and IPSec configurations, questions is an ACL applied in router C is blocking all IP traffic, which protocol should be allowed in the ACL to allow traffic.

    IS: D ?????? OR B ????

  44. Train
    October 2nd, 2019

    Wrote & failed with 8**
    Encountered new multiple choice questions,anyone with new material pliz leave a link.
    Tickets still valid.

  45. festgiven
    October 3rd, 2019

    @ Nick the answer is D

  46. Jessica
    October 8th, 2019

    @bruce706 From what I know you have to do the 3 CCNP exams in order to do so. I am not sure if it is possible to convalidate 300-135 as if it was a base for it. In any case you CANNOT be CCNP qualified if you dont have a CCNA. I mean, you can take the CCNP exams, but you wont be considered to have that certification until you have CCNA too.

  47. Anonymous
    October 17th, 2019

    @Train, what materials did you used?

  48. Anonymous
    October 21st, 2019

    I want to book exam these days, Can you please share your experience about the exam, I am confused on the following question.

    1: On T-shoot V2 exam there are Four tickets, Each ticket contains one question and Three answers for example (Client-1 can not ping the web server ……………….. on which device the fault exist, which technology is used and what is the solution.

    Can you please tell me for example solving ticket-1 there is one diagram or two diagrams to find-out the root case ?
    and each ticket contain one question, and three answers for selection as i mention above.

  49. Anonymous
    October 21st, 2019

    Dear Mates!
    Hi I am walikhan and want to book exam these days, Can you please share your experience about the exam, I am confused on the following question.

    1: On T-shoot V2 exam there are Four tickets, Each ticket contains one question and Three answers for example (Client-1 can not ping the web server ……………….. on which device the fault exist, which technology is used and what is the solution.

    Can you please tell me for example solving ticket-1 there is one diagram or two diagrams to find-out the root case ?
    and each ticket contain one question, and three answers for selection as i mention above.

  50. mani
    October 23rd, 2019

    hello fellas going to appear in exam within few hour any DND question came need your valued feedback .

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