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May 7th, 2018 in TSHOOT v2 Go to comments

TSHOOT is one of the three exams in the CCNP certification. The TSHOOT exam is a chance for you to review your knowledge about ROUTE & SWITCH exams and test your troubleshooting skill. From the comments here and other places, this article tries to summarize all the TSHOOT frequently asked questions to save you some time. Please feel free to ask anything that you are unclear about TSHOOT so that all of us can help you. I will update this article frequently to bring you the newest information about this exam.

1. How much does the TSHOOT Exam 300-135 cost? And the passing score of TSHOOT?

It now costs $300.

The passing score of TSHOOTv2 is 846/1000

2. Please tell me how many questions in the real TSHOOT exam, and how much time to answer them?

Unlike other Cisco exams, the TSHOOT exam tests your ability to troubleshoot the problem so in this exam you have to solve about 6 – 7 multiple choice questions, one small sim (called simlet) and troubleshooting 12 “tickets”. Each ticket is a problem about a specific technology used in Cisco routers or switches.

You will have 135 minutes to answer them. If your native language is not English, Cisco allows you a 30-minute exam time extension (165 minutes in total).

3. Am I allowed to study the topology used in the real exam and where can I find it ?

Yes, you are! Because the purpose of this exam is testing a candidate’s ability to troubleshoot issues, not to understand a complex topology so Cisco publicizes the topology used in the real TSHOOT exam. You can find the topologies at https://www.networktut.com/share-your-tshoot-v2-0-experience.

To save time on the exam, and to better understand the topology used in all of the trouble tickets, you should spend time familiarizing yourself with the topology used in the exam.

4. Where can I find the demo of this exam?

There is a very good demo of TSHOOT exam published by Cisco and you can find it at http://www.cisco.com/web/learning/le3/le2/le37/le10/tshoot_demo.html (update: The demo has been removed from Cisco website). But notice that the topology in this link is not the topology used in the real exam. This demo is also a good practical topology and we also explained about the configuration of this demo in four articles: Frame Relay Point-to-Point SubInterface GNS3 Lab, EIGRP over Frame Relay and EIGRP Redistribute Lab, VLAN Routing and HSRP IP Route Tracking.

5. During the exam, we must only identify the problem or we must also make the correct configuration?

We are only allowed to choose the solution for the problem. We are not allowed to make any changes on the routers and switches. You cannot enter global configuration mode (config)# either. You have to answer three types of questions in each ticket:

+ Question 1: Which device causes problem
+ Question 2: Which technology is used
+ Question 3: How to fix it

6. Can someone please tell me in the real exam it gives the ticket names just like in this site (for example “Ticket 1 – OSPF Authentication “) or is it going to say ticket 1 , ticket 2 only?

It only says ticket 1, ticket 2 only so you have to use your troubleshooting skill to figure out where the problem is. This is also the purpose of this exam.

7. Please give me some guideline when using the TSHOOT simulator.

Below is some guideline when using the TSHOOT simulator in the exam.



7. Can I go back in the TSHOOT exam?

As shown in the above question, you can press “Previous Question” to go back to previous questions in the same ticket only. If you press “Done” button then you can’t come back to this ticket anymore.

Note: In TSHOOT 300-135 (TSHOOTv2), the “Abort” button no longer exists. That means you cannot cancel a ticket after choosing it. You have to complete that ticket before moving to another one.

8. Can we take TSHOOT exam before the ROUTE or SWITCH exam?

Yes, you can. There is no order to take these exams. But the TSHOOT exam tests your skills to troubleshoot router & switch errors so I highly recommend you to take the ROUTE and SWITCH exams first. The TSHOOT exam is very good to review your knowledge of what you learned in ROUTE & SWITCH.

9. Can I solve the tickets in any order I want, for example, I solve Ticket 8 first, then Ticket 3, Ticket 1…?

Yes, you can solve them in any order until you click Done button. After clicking Done you cannot go back to this ticket again. Also notice that when you entering a Ticket, you have to solve it (answer all 3 questions) before moving to another ticket.

10. As I see there are 3 topologies in the exam. My question is to how to find which topology to use when doing a troubleshooting ticket. Does it clearly state in exam which topology to use (layer 2 or layer 3, for example)?

In the exam, it doesn’t say clearly which topology you need to use. But a reader on networktut.com has shared this tip:

“There is no really best way to choose which topology to use.
This is my style:
Most of the time I was using the IPv4 topology as it contains most of the nodes with ip addresses and in the cause of your troubleshooting and you discovered that you need more details on the ASW1 & 2 switches that is when I used the Layer 2 topology except for the IPv6 topology.
Any node on IPv4 topology that is in Layer 2 topology have same configuration irrespective of where you click on the nodes.
Study all tickets here and use the following elimination style below:
List out all the trouble ticket on the white little board you will be giving and tick each ticket as you answer them because this will let you know which tickets are remaining to look out for.”

11. In the exam can I use “traceroute” or “tracert” command?

According to some reports, “tracert” commands cannot be used on Clients but “traceroute” command can be used on DSW1. But of course you can use “ping” command. According to some candidates’ reports on the exam, maybe you should not believe too much on the output of the traceroute command in the exam.

12. Please let me know in the exam can we issue “pipe” commands such as: sh run | section eigrp; sh run | begin router?

No, you cannot use “pipe” commands in the TSHOOT exam.

13. Does each ticket state it is an IPv4 or IPv6 issue?

Yes, it does! But it does not clearly state that. Please read each ticket carefully, if it states like this “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)” then surely it is an IPv6 ticket. Otherwise it is an IPv4 ticket.

Update: In the current exam, you have to click on the “Ticket” button (located at the right-side of your screen in the exam. It is also the last button) to see if it is an IPv4 or IPv6 ticket. The general “Scenario” button does not tell you if it is an IPv4 or IPv6 ticket. Please check this picture to clearly understand of how to identify IPv4 or IPv6 ticket.

14. Why in each ticket I only see the same description, same wording, either ticket 1, 2 or 3. How can I see the difference or the problem of each ticket?

The descriptions of each ticket are very identical to each other. In general the very long description can be summarized “Client 1 cannot ping the” (for IPv4 ticket), that’s all! So you have to use your troubleshooting skill to find out where the issue (it is also the meaning of this exam – TSHOOT). The only obvious difference among the tickets is the statement “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)”, which indicates an IPv6 ticket.

15. Why don’t I see any questions and answers on networktut.com? I only see the explanation…

Because of copyrighted issues, we had to remove all the questions and answers. You can download a PDF file to see the questions at this link: https://www.networktut.com/questions-and-answers

16. How can I join the Premium Membership on networktut.com?

You can join the Premium Membership on networktut.com at this link. After the registration you can login via this link.

If you have any questions about the TSHOOT exam, please don’t hesitate to ask. All of us will help you!

Comments (30) Comments
Comment pages
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  1. elhombre2016
    December 17th, 2016

    Stuff on here is legit, but you should actually know what you are doing rather than just studying the answers. Took the test this past week and scored a nice 1000/1000. I used this site here along with the labs and cbt nuggets to prep.

  2. elhombre2016
    December 17th, 2016

    @ALL yes you can see the topology in the lab during the ticket/exam.

  3. Anonymous
    December 17th, 2016

    is this a valid dump or questions changed ?

  4. Anonymous
    December 17th, 2016

    iam talking about tshoot exam

  5. Fantastik
    December 19th, 2016

    @elhombre … can you see the topology throughout the whole exam, meaning during each ticket? Or only once before the exam starts? Thanks in advance!

  6. zer0
    December 19th, 2016

    I passed the exam at Dec. 16 2016. Score is 1000 (full score).

    Exam are following.

    – Multiple choice question
    Completely same as this site. Some IPsec and GRE questions and EIGRP K-value mismatch question.

    – Drag & Drop
    There is no DD question in my exam.

    – Ticket
    Completely same as this site.

    – Simlets
    Completely same as this site.
    In my exam, there are two simlets, OSPF and HSPR.

    Hope this information is useful for yall.

  7. zer0
    December 19th, 2016

    You can see the topology throughout the whole exam.

  8. sumguy
    December 20th, 2016

    Passed today with full marks, recertified :)
    Everything in the premium section is all you need to study for the exam
    I had no Simlets, only 6 MCQ and 13 Tickets

  9. Yas 7th november
    December 20th, 2016

    Hi guys I passed tshoot examtut all dumps comes from networktut same question as mention here may 2or 3 question are diffrent don’t buy any pdf It will not help u . Serch on google tshoot 300-135 packet tracer watch all 16 videos it will help u.thanku.

  10. farne
    December 21st, 2016


    I know that it is not the best way but, could I memorize all tickets answers this way?

    1. ASW1
    2. Port security
    3. In Configuration mode,…

    1. ASW1
    2. Vlan
    3. give command: interface range…

    1. …
    2. …
    3. …

    All answer remain the same in the real exam?

    Kind regards.

  11. zee
    December 22nd, 2016

    i want to ask that whether the ticket name like ticket 1: IPV6 OSPF would be given in the real exam or it would be just like ticke 1, ticket 2, ….

  12. Salam
    December 26th, 2016

    is this question still the same or changed ????

  13. Gim
    December 28th, 2016

    @sumguy, did you have to modify the answers per exam or did you use the same answers for tickets from the dump?

  14. Majesty
    December 29th, 2016

    Hi all
    kindly email me vce plus or passL 91q dump please
    becot02 @yahoo.fr
    Thank you very much !!!!

  15. Gim
    December 30th, 2016

    Hi Everyone,

    I believe I answered all the questions correct per dump as I had memorized the answers per questions (I also built my own lab and practiced) but I failed. My question is do I need to issue troubleshoot commands such as “show running-config, tracert, ping” etc, find the problem and only then answer?

    Appreciate your response to this question.

  16. Anonymous
    January 2nd, 2017

    Thank you so much for website. Thanks to the creator for putting together that Flow Chart (Metodo.pdf). Passed December 31, 2016 (UAE) score of 9xx . Lab on PAcket Tracer was very helpful.
    68q still Valid.
    Traceroute source working on DSW1
    13 Tickets (3 IPv6) and 6 Mcq

  17. phx_CCNP
    January 3rd, 2017

    does anyone know how much time i need to wait before i can take the tshoot again if i fail the first time? Not planning on it, but i want to be sure I have enough time to retake before my curent cert expires.

  18. Darth_Router
    January 3rd, 2017

    @phx_CCNP I believe you have to wait 72 hours.

  19. hajji-8
    January 4th, 2017

    You have to wait 5 business days, there is a big section on the Cisco.com website about re-take eligibility

  20. bac81987
    January 5th, 2017

    Can anyone confirm if traceroute can be used on DSW1?

  21. bac81987
    January 5th, 2017

    Traceroute x.x.x.x Source x.x.x.x
    I should say

  22. llolli
    January 6th, 2017

    Hi all,
    Just passed TSHOOT today, everything is in this site. No Simlets, 6MCQ, 13TT (no DHCP, EIGRP AS, HSRP).
    Good luck to you all.
    Thanks Networktut.

  23. Tk night rider
    January 6th, 2017

    Hi llolli
    Many many Congrats
    And dear can you send me tshoot stuuf link here or can send me in google drive tayyab20014 (at)gmail.com

  24. Bernice D. Johns
    January 7th, 2017

    I had experience to use resources like https://www.mrcerts.com/300-135-test.html and must confess that going through simulation questions can really help at the certification exam.

  25. Anonymous
    January 8th, 2017

    can’t use source command after traceroute in the cisco practice exam. is it allowed on the real exam?

  26. sALMAN
    January 9th, 2017

    Can any one plz send me the latest dumps at salman underscore saeed 1992 at yahoo dot com.thanks

  27. Dr. StrinMark
    January 9th, 2017

    hi all
    just passed today with perfect score. 6 MCQ +13TT (no DCHP,AS, HSRP), no Simlet . everything is on this site. Premium is totally worth. good luck to everybody
    good luck to everybody
    thx networktut

  28. jose
    January 10th, 2017


    I am going to take the exam next week, I know that the topology is same for all tickets, but what about the questions?

    Are the questions same as http://www.mediafire.com/download/vw6isqflsw3a6i8/TSHOOT_June_2016.pdf ???

    For example:

    T01: Client is unable to ping R1’s serial interface from the client.
    T02: HSRP was configured on DSW1 & DSW2. DSW1 is configured to be active but it does not become active.

    Are the questions same as real exams?


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