A guide for the TSHOOT Exam
In this exam we will encounter:
+ 3 Drag and Drop Questions
+ Some Multiple Choice Questions
+ 13/14 Troubleshooting Tickets (check them at the right-side menu)
Below is a summary of 14 Tickets you will see in the exam:
| Device | Error Description |
| ASW1 | 1. Access port not in VLAN 10 |
| 2. Port Channel not allowing VLAN 10 | |
| 3. Port Security | |
| DSW1 | 1. HSRP track 10 |
| 2. VLAN filter | |
| R1 |
1. Wrong IP of BGP neighbor |
| 2. NAT – Access list mis-configured | |
| 3. Redistribute access-list | |
| 4. OSPF Authentication | |
| R2 | 1. IPv6: enable OSPF |
| R4 | 1. EIGRP – wrong AS |
| 2. Redistribute (“to” & -> ) | |
| 3. DHCP Range mis-configured | |
| 4. EIGRP Passive Interface |
Notice that in the exam, the tickets are randomly given so the best way to troubleshooting is to try pinging to all the devices from nearest to farthest from the client until you don’t receive the replies.
In each ticket you will have to answers three types of questions:
+ Which device causes problem
+ Which technology is used
+ How to fix it
One more thing to remember: you can only use “show” commands to find out the problems and you are not allowed to make any changes in the configuration. In fact, in the exam you can not enter the global configuration mode!
Screenshots for your reference:


(Please visit http://www.networktut.com/tshoot-share-your-experience for bigger images)