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May 7th, 2018 in TSHOOT v2 Go to comments

TSHOOT is one of the three exams in the CCNP certification. The TSHOOT exam is a chance for you to review your knowledge about ROUTE & SWITCH exams and test your troubleshooting skill. From the comments here and other places, this article tries to summarize all the TSHOOT frequently asked questions to save you some time. Please feel free to ask anything that you are unclear about TSHOOT so that all of us can help you. I will update this article frequently to bring you the newest information about this exam.

1. How much does the TSHOOT Exam 300-135 cost? And the passing score of TSHOOT?

It now costs $300.

The passing score of TSHOOTv2 is 846/1000

2. Please tell me how many questions in the real TSHOOT exam, and how much time to answer them?

Unlike other Cisco exams, the TSHOOT exam tests your ability to troubleshoot the problem so in this exam you have to solve about 6 – 7 multiple choice questions, one small sim (called simlet) and troubleshooting 12 “tickets”. Each ticket is a problem about a specific technology used in Cisco routers or switches.

You will have 135 minutes to answer them. If your native language is not English, Cisco allows you a 30-minute exam time extension (165 minutes in total).

3. Am I allowed to study the topology used in the real exam and where can I find it ?

Yes, you are! Because the purpose of this exam is testing a candidate’s ability to troubleshoot issues, not to understand a complex topology so Cisco publicizes the topology used in the real TSHOOT exam. You can find the topologies at https://www.networktut.com/share-your-tshoot-v2-0-experience.

To save time on the exam, and to better understand the topology used in all of the trouble tickets, you should spend time familiarizing yourself with the topology used in the exam.

4. Where can I find the demo of this exam?

There is a very good demo of TSHOOT exam published by Cisco and you can find it at http://www.cisco.com/web/learning/le3/le2/le37/le10/tshoot_demo.html (update: The demo has been removed from Cisco website). But notice that the topology in this link is not the topology used in the real exam. This demo is also a good practical topology and we also explained about the configuration of this demo in four articles: Frame Relay Point-to-Point SubInterface GNS3 Lab, EIGRP over Frame Relay and EIGRP Redistribute Lab, VLAN Routing and HSRP IP Route Tracking.

5. During the exam, we must only identify the problem or we must also make the correct configuration?

We are only allowed to choose the solution for the problem. We are not allowed to make any changes on the routers and switches. You cannot enter global configuration mode (config)# either. You have to answer three types of questions in each ticket:

+ Question 1: Which device causes problem
+ Question 2: Which technology is used
+ Question 3: How to fix it

6. Can someone please tell me in the real exam it gives the ticket names just like in this site (for example “Ticket 1 – OSPF Authentication “) or is it going to say ticket 1 , ticket 2 only?

It only says ticket 1, ticket 2 only so you have to use your troubleshooting skill to figure out where the problem is. This is also the purpose of this exam.

7. Please give me some guideline when using the TSHOOT simulator.

Below is some guideline when using the TSHOOT simulator in the exam.



7. Can I go back in the TSHOOT exam?

As shown in the above question, you can press “Previous Question” to go back to previous questions in the same ticket only. If you press “Done” button then you can’t come back to this ticket anymore.

Note: In TSHOOT 300-135 (TSHOOTv2), the “Abort” button no longer exists. That means you cannot cancel a ticket after choosing it. You have to complete that ticket before moving to another one.

8. Can we take TSHOOT exam before the ROUTE or SWITCH exam?

Yes, you can. There is no order to take these exams. But the TSHOOT exam tests your skills to troubleshoot router & switch errors so I highly recommend you to take the ROUTE and SWITCH exams first. The TSHOOT exam is very good to review your knowledge of what you learned in ROUTE & SWITCH.

9. Can I solve the tickets in any order I want, for example, I solve Ticket 8 first, then Ticket 3, Ticket 1…?

Yes, you can solve them in any order until you click Done button. After clicking Done you cannot go back to this ticket again. Also notice that when you entering a Ticket, you have to solve it (answer all 3 questions) before moving to another ticket.

10. As I see there are 3 topologies in the exam. My question is to how to find which topology to use when doing a troubleshooting ticket. Does it clearly state in exam which topology to use (layer 2 or layer 3, for example)?

In the exam, it doesn’t say clearly which topology you need to use. But a reader on networktut.com has shared this tip:

“There is no really best way to choose which topology to use.
This is my style:
Most of the time I was using the IPv4 topology as it contains most of the nodes with ip addresses and in the cause of your troubleshooting and you discovered that you need more details on the ASW1 & 2 switches that is when I used the Layer 2 topology except for the IPv6 topology.
Any node on IPv4 topology that is in Layer 2 topology have same configuration irrespective of where you click on the nodes.
Study all tickets here and use the following elimination style below:
List out all the trouble ticket on the white little board you will be giving and tick each ticket as you answer them because this will let you know which tickets are remaining to look out for.”

11. In the exam can I use “traceroute” or “tracert” command?

According to some reports, “tracert” commands cannot be used on Clients but “traceroute” command can be used on DSW1. But of course you can use “ping” command. According to some candidates’ reports on the exam, maybe you should not believe too much on the output of the traceroute command in the exam.

12. Please let me know in the exam can we issue “pipe” commands such as: sh run | section eigrp; sh run | begin router?

No, you cannot use “pipe” commands in the TSHOOT exam.

13. Does each ticket state it is an IPv4 or IPv6 issue?

Yes, it does! But it does not clearly state that. Please read each ticket carefully, if it states like this “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)” then surely it is an IPv6 ticket. Otherwise it is an IPv4 ticket.

Update: In the current exam, you have to click on the “Ticket” button (located at the right-side of your screen in the exam. It is also the last button) to see if it is an IPv4 or IPv6 ticket. The general “Scenario” button does not tell you if it is an IPv4 or IPv6 ticket. Please check this picture to clearly understand of how to identify IPv4 or IPv6 ticket.

14. Why in each ticket I only see the same description, same wording, either ticket 1, 2 or 3. How can I see the difference or the problem of each ticket?

The descriptions of each ticket are very identical to each other. In general the very long description can be summarized “Client 1 cannot ping the” (for IPv4 ticket), that’s all! So you have to use your troubleshooting skill to find out where the issue (it is also the meaning of this exam – TSHOOT). The only obvious difference among the tickets is the statement “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)”, which indicates an IPv6 ticket.

15. Why don’t I see any questions and answers on networktut.com? I only see the explanation…

Because of copyrighted issues, we had to remove all the questions and answers. You can download a PDF file to see the questions at this link: https://www.networktut.com/questions-and-answers

16. How can I join the Premium Membership on networktut.com?

You can join the Premium Membership on networktut.com at this link. After the registration you can login via this link.

If you have any questions about the TSHOOT exam, please don’t hesitate to ask. All of us will help you!

Comments (50) Comments
Comment pages
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  1. Anonymous
    October 23rd, 2019

    @mani, please share your exam result and materials used.

  2. Anonymous
    October 28th, 2019

    Hi All – Anyone has passed the exam recently?

  3. Anonymous
    October 28th, 2019

    Hi, Can anyone confirm me that dump file with 201 Question is still valid or not ?

  4. AN
    October 29th, 2019

    Just passed the exam (1000/1000). October pdf is 99.9% valid.
    Question 6 the answer is sequence 30 not 20.
    Tickets are valid in the page.
    No new questions nor tickets for me.
    BGP sim.

    Please do not read negative comments … Everything in this page is valid

    Thanks network tut …
    Good luck everyone

  5. Balu
    October 29th, 2019

    @ AN


    where i can find October pdf file ?

  6. TheNewGuy
    October 30th, 2019

    Where can i find OCT pdf?

  7. Anonymous
    October 30th, 2019

    @AN – where we can find the October PDF? Please share.

  8. Anonymous
    October 30th, 2019


    Can you please tell that 201 Question dump file is still valid ? Please reply AN.

  9. Ax
    October 30th, 2019

    What question 6 is AN reFerring too?

  10. claudi
    October 31st, 2019
  11. Anonymous
    November 1st, 2019

    Thanks @claudi

  12. ElReyo
    November 1st, 2019

    Are the questions the same of the pdf OCT2019?
    I’ve seen some videos where there were shown some other questions like about Network Management tasks or GRE header options.

  13. netqaq11
    November 3rd, 2019

    @anonymous, where is that 1000 question file?
    I have only seen then october file on the website.

  14. Sparky
    November 7th, 2019

    Can someone forward the recent CCIE security Dump

  15. Sparky
    November 7th, 2019


  16. natus
    November 8th, 2019

    hi guy
    where to find site to training ccnp security ???

  17. ONEWAY
    November 13th, 2019

    You can try w w w. udemy. com /topic/ ccnp-security/

    ** remove spaces

  18. Anonymous
    November 13th, 2019

    where can i find the correct answers to tickest?

  19. Naaz
    November 13th, 2019

    New questions

    1) Follwing the button-up thsoot methods, please order from step 1 to step4 how to solve an isse
    an IP phone:
    – Check PoE
    – Check VLAN
    – Change DHCP GW with option 150
    – Check image file from TFTP server (TFTP Server is Layer 7)
    2) GRE tunnel missing configuration betwen R1 and R2
    1) configuration to add an IPv6 ACL to an interface:
    -ipv6 traffic-filter (in/out)
    2) Commands to chose uRPF drops
    – sh ip interface
    – sh ip traffic
    3) when is uRPF desired to be applied using loose-mode, please check how this works to answert your questions
    ->loose-mode: reply traffic on all interfaces are accepted instead only of the exact outgoing (for multihome connections imporant)
    4) Same output from deny tcp x:x::/64 host y:y::2 eq 22, but in this case they are asking for: which line needs to be placed at the top of the ACL in order to allow the traffic from R3 to R2.
    – 20

    closed by a network device, how can this be solved:
    – Apply exec-timeout 0 0 in line console 0
    6) An output from debug ospf where you see the steps and some INIT process, the question is which one is the next and has been deleted from the output:

    7) G1/2 is the root port for SW4, please choose the command so G1/1 can be the new root port:
    – spanning-tree cost 1 on interfca g1/1

  20. borg
    November 15th, 2019

    Thanks Naaz!
    Taking Monday. Anyone with new feedback?

  21. ONEWAY
    November 17th, 2019

    @Borg, let us know how it goes?

  22. Jackie
    November 18th, 2019

    Those who have subscribed to premium account? what is different in it?
    Do you see questions for all tickets, labs how they work. MCQs and Simlets etc
    Are they all available?


  23. Anonymous
    November 19th, 2019

    Q1. Follwing the buttom-up TShoot methods, please order from step 1 to step 4 how to solve an issue with an IP phone:
    1. Check PoE
    2. Check VLAN
    3. Change DHCP GW with option 150
    4. Check image file from TFTP server

    Q2. GRE tunnel missing configuration betwen R1 and R2

    Q1: B. ipv6 traffic-filter (in/out)
    Q2: A. sh ip interface
    D. sh ip traffic
    Q3: A. Asymmetric

    Q4: E. 60 permit tcp host 2002:2000:2:2:2::2 host 2000:ABC:20:2:2::2 eq 22
    Q5: A. Apply exec-timeout 0 0 in line console 0
    Q6: A. EXSTART
    Q7: B. spanning-tree cost 5 on interface Gi0/2
    Q8: B. Different VTP domains
    Q9: A. Recursive routing
    Q10: A: Change the source ip which is wrong on R2

    @@@Tickets and Simlets
    – BGP Sim
    – HSRP Sim
    – IPv6 Turn34
    – IPv6 OSPF Area0
    – DHCP Helper
    – Vlan 10,200
    – Mode Access, no dot1q remove from ASW1
    – VLAN ACL
    – EIGRP passive interfaces
    – EIGRP route-map OSPF_to_EIGRP
    – OSPF Authentication
    – IP NAT

    @Contact me to get share full dump for practise (VCE + tool player, PDF, Flowchat for Ticket and sim lab files) with question and explanation description: s a u _ h o l o (at) y a h o o . c o m

  24. Anonymous
    November 21st, 2019

    Hi everyone,
    did my exam yesterday and passed. All questions came from the dumps on networktut.
    Wish you all good luck!

  25. Dmytro
    November 21st, 2019

    Can we use command “show running-config” on the exam?

  26. TK
    November 24th, 2019

    Question 3
    What is the output of the “show crypto ipsec sa | in indent”? (There is an output of the access-list with “permit gre any any”)

    B. local ident(addr/mask/prot/port):(
    remote ident(addr/mask/prot/port):(


    D. local ident(addr/mask/prot/port):(
    remote ident(addr/mask/prot/port):(

    Which one is the correct answer?

  27. Anonymous
    November 24th, 2019

    @TK the correct answer is B, because in the configuration there is a “crypto map GRE” created, which is using the GRE access-list (match address GRE), but it is not applied to the Tunnel interface !!
    So, the output will show only for local and remote ident

  28. ONEWAY
    November 25th, 2019

    Hi Guys,

    Can anyone please send dumps to stanleyva @ outlook dot com. I’ve practiced labs but need to get good look at the dumps to get the exam done.

  29. TK
    November 25th, 2019

    Thank you for answering. It was helpful.

  30. ONEWAY
    November 25th, 2019

    Can anyone send Networktut dumps please?

  31. c408cisco
    November 27th, 2019

    just passed the exam today with 980. i have the latest and valid vce. i can share with u
    email me at
    95122othello @ gmail.com

  32. Ravi Kola
    November 27th, 2019

    @ONEWAY – Just buy the Premium and you can get what you need.

  33. enmw
    November 28th, 2019

    is the dump is still valid ?
    especially Multiple choice questions ??

  34. ONEWAY
    November 28th, 2019

    @Ravi, have you got the premium

  35. Dmytro
    November 30th, 2019

    Does anyone know: can we use command “show running-config” on the exam?

  36. Ethan Hunt
    November 30th, 2019

    Does any know a similar site for CCNA security 210-260?

  37. Dmytro
    December 2nd, 2019

    @Ethan Hunt for CCNA security look here:

  38. Linga
    December 2nd, 2019

    My exam scheduled for tomorrow. Is the PDF with 11 MCQs that was released on 20th of November still valid ?

    Please let me know asap.

  39. Cybernet
    December 2nd, 2019

    @Linga don’t forget to tell us about your result.

  40. Colonel
    December 3rd, 2019

    @Linga. How are you? tell us about your exp, plz.

  41. Anonymous
    December 5th, 2019

    New update on Dec-5, the dump is valid and STABLE:

    Q1: Follwing the buttom-up TShoot methods, please order from step 1 to step 4 how to solve an issue with an IP phone:
    Step 1. Confirm that enough power is received by using PoE
    Step 2. Confirm that the phone is on the correct VLAN
    Step 3. Verify the DHCP server configuration and option 150
    Step 4. Verify the configuration the file from the TFTP serverver

    Q2: Drag and drop questions to correct GRE configuration: (case 1)
    R1 ( (

    R1(config)# interface Tunnel0
    R1(config-if)# tunnel mode gre ip
    R1(config-if)# ip address

    R2(config)# interface Tunnel0
    R2(config-if)# tunnel mode gre ip
    R2(config-if)# ip address

      Configure the tunnel source to be
      Configure the tunnel destination to be
      Configure the tunnel destination to be
      Configure the tunnel source to be

    Q3: Drag and drop questions to correct GRE configuration (case 2):
    R1 ( (

    R1(config)# interface Tunnel0
    R1(config-if)# tunnel mode gre ip
    R1(config-if)# ip address

    R2(config)# interface Tunnel0
    R2(config-if)# tunnel mode gre ip
    R2(config-if)# ip address

      Configure the tunnel source to be
      Configure the tunnel destination to be
      Configure the tunnel destination to be
      Configure the tunnel source to be

    Q1: B. ipv6 traffic-filter INTERNET {in|out}
    Q2: A. sh ip interface
    D. sh ip traffic
    Q3: A. Normal network traffic experiences asymmetric routing
    Q4: E. 60 permit tcp host 2002:ABC:2000:2:2::2 host 2000:ABC:20:2:2::2 eq 22
    Q5: A. set the exec-timeout 0 0 command on line con 0
    Q6: A. EXSTART
    Q7: D. DSW-01(config)#interface gig1/2
    DSW-01(config-if)#spanning-tree cost 5
    Q8: A. There are different VTP domain for S1 and S2
    Q9: A. Recursive routing
    Q10: A. On R2, change the tunnel source to
    B.On R1, change the tunnel source to

    @@@Contact me to get share full dump for practice (VCE + tool player, PDF, Flowchart for Ticket and sim lab files) with full question and explanation description: saaau _holo(at)yaaaho.com (replace aaa=a)

  42. Brakke
    December 5th, 2019

    Jus took my exam today and failed because they mixed some tickets around.
    By that means, it was not possible to select the right answer to 2 tickey.

  43. tpooper
    December 6th, 2019

    Your strategy for the ticket must be 100% spot on!! During the test with the pressure and the confusion with the real thing; your strategy will go down to 50%. If you strategy is only 80% you will see it go down to 40% and TRUST me those 10% from 40-50% make a urge difference!! That will give you 846 or less than it!!

  44. kelvin
    December 17th, 2019

    The pdf of the preparation material has real 300-135 exam questions and answers that are well-formatted for easy understanding. https://www.knowledge4sure.com/300-135-exam-questions.html

  45. atox
    December 24th, 2019

    Hello everbody
    any one have got dump 300-135 update to Dec-2019, please share whith me. thanks

  46. Anonymous
    December 26th, 2019

    OK, so took the exam today and about 95% of the premium dump questions were in the exam, excellent for study material and references https://www.exam4lead.com/cisco/300-135-dumps.html

  47. ahmed
    December 27th, 2019

    i have a login problem

  48. ItsShowtime
    December 27th, 2019

    An exam like this that needs a passing score of 846 is completely absurd. I just failed on my first attempt with a score of 835. On top of that, I have no clue what could have been wrong, except for 1 SIM. Now I have to retry this, knowing that 2 mistakes on the whole exam means you’ve failed, while having no clue what my second mistake could have been.

  49. ItsShowtime
    December 27th, 2019

    To correct the answer given in the FAQ section, the exam in total counts 24 questions.
    I think the subdivision was as follows: (nog 100% sure though)
    – 14 Tickets
    – 2 SIMs
    – 8 Questions

  50. Anonymous
    January 6th, 2020

    @Networktut admin are you going to publish also the new CCNP exam called 350-401 ENCOR

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