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May 7th, 2018 in TSHOOT v2 Go to comments

TSHOOT is one of the three exams in the CCNP certification. The TSHOOT exam is a chance for you to review your knowledge about ROUTE & SWITCH exams and test your troubleshooting skill. From the comments here and other places, this article tries to summarize all the TSHOOT frequently asked questions to save you some time. Please feel free to ask anything that you are unclear about TSHOOT so that all of us can help you. I will update this article frequently to bring you the newest information about this exam.

1. How much does the TSHOOT Exam 300-135 cost? And the passing score of TSHOOT?

It now costs $300.

The passing score of TSHOOTv2 is 846/1000

2. Please tell me how many questions in the real TSHOOT exam, and how much time to answer them?

Unlike other Cisco exams, the TSHOOT exam tests your ability to troubleshoot the problem so in this exam you have to solve about 6 – 7 multiple choice questions, one small sim (called simlet) and troubleshooting 12 “tickets”. Each ticket is a problem about a specific technology used in Cisco routers or switches.

You will have 135 minutes to answer them. If your native language is not English, Cisco allows you a 30-minute exam time extension (165 minutes in total).

3. Am I allowed to study the topology used in the real exam and where can I find it ?

Yes, you are! Because the purpose of this exam is testing a candidate’s ability to troubleshoot issues, not to understand a complex topology so Cisco publicizes the topology used in the real TSHOOT exam. You can find the topologies at https://www.networktut.com/share-your-tshoot-v2-0-experience.

To save time on the exam, and to better understand the topology used in all of the trouble tickets, you should spend time familiarizing yourself with the topology used in the exam.

4. Where can I find the demo of this exam?

There is a very good demo of TSHOOT exam published by Cisco and you can find it at http://www.cisco.com/web/learning/le3/le2/le37/le10/tshoot_demo.html. But notice that the topology in this link is not the topology used in the real exam. This demo is also a good practical topology and we also explained about the configuration of this demo in four articles: Frame Relay Point-to-Point SubInterface GNS3 Lab, EIGRP over Frame Relay and EIGRP Redistribute Lab, VLAN Routing and HSRP IP Route Tracking.

5. During the exam, we must only identify the problem or we must also make the correct configuration?

We are only allowed to choose the solution for the problem. We are not allowed to make any changes on the routers and switches. You cannot enter global configuration mode (config)# either. You have to answer three types of questions in each ticket:

+ Question 1: Which device causes problem
+ Question 2: Which technology is used
+ Question 3: How to fix it

6. Can someone please tell me in the real exam it gives the ticket names just like in this site (for example “Ticket 1 – OSPF Authentication “) or is it going to say ticket 1 , ticket 2 only?

It only says ticket 1, ticket 2 only so you have to use your troubleshooting skill to figure out where the problem is. This is also the purpose of this exam.

7. Please give me some guideline when using the TSHOOT simulator.

Below is some guideline when using the TSHOOT simulator in the exam.



7. Can I go back in the TSHOOT exam?

As shown in the above question, you can press “Previous Question” to go back to previous questions in the same ticket only. If you press “Done” button then you can’t come back to this ticket anymore.

Note: In TSHOOT 300-135 (TSHOOTv2), the “Abort” button no longer exists. That means you cannot cancel a ticket after choosing it. You have to complete that ticket before moving to another one.

8. Can we take TSHOOT exam before the ROUTE or SWITCH exam?

Yes, you can. There is no order to take these exams. But the TSHOOT exam tests your skills to troubleshoot router & switch errors so I highly recommend you to take the ROUTE and SWITCH exams first. The TSHOOT exam is very good to review your knowledge of what you learned in ROUTE & SWITCH.

9. Can I solve the tickets in any order I want, for example, I solve Ticket 8 first, then Ticket 3, Ticket 1…?

Yes, you can solve them in any order until you click Done button. After clicking Done you cannot go back to this ticket again. Also notice that when you entering a Ticket, you have to solve it (answer all 3 questions) before moving to another ticket.

10. As I see there are 3 topologies in the exam. My question is to how to find which topology to use when doing a troubleshooting ticket. Does it clearly state in exam which topology to use (layer 2 or layer 3, for example)?

In the exam, it doesn’t say clearly which topology you need to use. But a reader on networktut.com has shared this tip:

“There is no really best way to choose which topology to use.
This is my style:
Most of the time I was using the IPv4 topology as it contains most of the nodes with ip addresses and in the cause of your troubleshooting and you discovered that you need more details on the ASW1 & 2 switches that is when I used the Layer 2 topology except for the IPv6 topology.
Any node on IPv4 topology that is in Layer 2 topology have same configuration irrespective of where you click on the nodes.
Study all tickets here and use the following elimination style below:
List out all the trouble ticket on the white little board you will be giving and tick each ticket as you answer them because this will let you know which tickets are remaining to look out for.”

11. In the exam can I use “traceroute” or “tracert” command?

According to some reports, “tracert” commands cannot be used on Clients but “traceroute” command can be used on DSW1. But of course you can use “ping” command. According to some candidates’ reports on the exam, maybe you should not believe too much on the output of the traceroute command in the exam.

12. Please let me know in the exam can we issue “pipe” commands such as: sh run | section eigrp; sh run | begin router?

No, you cannot use “pipe” commands in the TSHOOT exam.

13. Does each ticket state it is an IPv4 or IPv6 issue?

Yes, it does! But it does not clearly state that. Please read each ticket carefully, if it states like this “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)” then surely it is an IPv6 ticket. Otherwise it is an IPv4 ticket.

14. Why in each ticket I only see the same description, same wording, either ticket 1, 2 or 3. How can I see the difference or the problem of each ticket?

The descriptions of each ticket are very identical to each other. In general the very long description can be summarized “Client 1 cannot ping the” (for IPv4 ticket), that’s all! So you have to use your troubleshooting skill to find out where the issue (it is also the meaning of this exam – TSHOOT). The only obvious difference among the tickets is the statement “loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1)”, which indicates an IPv6 ticket.

15. Why don’t I see any questions and answers on networktut.com? I only see the explanation…

Because of copyrighted issues, we had to remove all the questions and answers. You can download a PDF file to see the questions at this link: https://www.networktut.com/questions-and-answers

16. How can I join the Premium Membership on networktut.com?

You can join the Premium Membership on networktut.com at this link. After the registration you can login via this link.

If you have any questions about the TSHOOT exam, please don’t hesitate to ask. All of us will help you!

Comments (23) Comments
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  1. Trial
    September 28th, 2018

    @Chill BABA Thank you for sharing. I am taking my exam by Oct 1. Hope I would pass it. :)

  2. Chill BABA
    September 29th, 2018

    Trial best of luck.i pray for your success and do share same like i did
    the test center provides paper and pen ok so right all the tickets sequence wise like i did you add others to my chart
    once written you just cross it
    and share it here for future candidates
    Also keep in mind they aloow you to sign a form during your test it gives you 15 mins extra to go through the demo screen
    in this 15 mins during demo wait calmly and right all the tickets like i did on paper and then start u can have have all your time as u used the demo time writting the tickets name

  3. Tester
    October 5th, 2018

    Exam pass thnks. 9xx. 10 tickets, hsrp simlet dhcp

  4. Anonymous
    October 6th, 2018

    Trial and chill BABA kindly share your more experince about this test.. how to get premium account. needs your help to clear my test in mid of this month…
    kind regards…..

  5. Ahmad MK
    October 7th, 2018

    If you could not find the DEMO link page ( cisco website) you can watch tutorial videos on the below link ( so important before taking the real exam ) :


  6. Falk
    October 8th, 2018

    Good Day,

    where i can find actual topology of TT
    please share link

  7. Morinho
    October 12th, 2018

    The dumps are valid. I passed this week. Please check the FAQ section 15 for the updated one.
    Thanks a lot.

  8. AaIo
    October 12th, 2018

    Multiple choice questions changed on 10/10/18. They are not valid right now.

  9. Anonymous
    October 16th, 2018

    @ Networktut

    Please update the guideline when using the TSHOOT simulator in the exam.

    I saw RED button and Next button didn’t see any Ticket number buttons (Ticket1, Ticket2…). I think I skipped quite a few Tickets when I clicked Next. Cisco instruction isn’t clear. Please advice.
    I would like to avoid the same mistake. When can I click Next and why ticket button turn RED ? Thank you very much

  10. ff80
    October 17th, 2018

    I’ve tried to pass two times and failed, Everytime i got new types of MCQ. Does it mean they give you new types of MCQ when you try to retake exam?

  11. G$
    October 22nd, 2018

    Is the config separate from each ticket? Meaning will one tickets error be in the next ticket config? Or is it a fresh config for each ticket?

  12. Fail today
    October 22nd, 2018

    I took the exam today and failed. I answered the same answers in the premium membership.
    Be cautious and do not lose your money.

  13. Trial
    October 23rd, 2018

    Thank you NetworkTut! I almost got all but failed to 1st of Ticket due to overexcited. :)

    All tickets are valid.
    Questions are the same for all tickets.
    MCQ not all in here. (But I got perfect MCQs)
    You might need your common sense and troubleshooting skills and experience for some of MCQs.
    NO DD
    2 Sims.

    Good luck to all.

  14. Anon
    October 27th, 2018


    please confirm whether question ticket states the difference between IPV4 and IPv6 or not.

    Thank in advance.

  15. zzz
    October 27th, 2018

    passed today everything valid in the premium zone. Thanks net..tut! more practice makes perfect

  16. mt4mulator_2018
    October 28th, 2018

    I have taken the TSHOOT twice now and have come up short. 1st score 779 2nd score 690. Not sure where I am going wrong. The first test was before the questions were changed on Oct. 11th. The second time, I had all the questions correct. I did not see the BGP lab in the exam both times. All other labs were there.

    1. What am I doing wrong/missing?
    2. Is the correct solution already in the configuration?
    3. I start off by pinging from R4 to it passed and then I ping to and it passes as well.
    4. Many of the pings are going through both ways. Then I go to client 1 and ping to and traceroute from DSW1 to and it’s going through. Few times some of the pings are failing that’s when I know which host to zoom in on. Then I am looking at the configuration from top down.
    5. Are the configurations already solved the issues?
    6. I am looking for the issue on the host that failed the ping.

    Please comment and advice. Need another perspective. Thanks in advance.

  17. Anonymous
    October 30th, 2018

    Please study three topologies, learn where the routing protocols are working, etc.

    Understand people that the easiest way to troubleshoot is with pings through all the devices from client, once there, you can figure out in which device the problem resides at.

    Premium membership helps a lot, everything is valid, all tickets, sims and MCQ.

  18. Anonymous
    October 31st, 2018

    First things first: Trust netw-tut, its 100% valid content here!

    All who are planning to sit for the exam go for premium – its really worth it!
    Thank you netw*tut to make it really easy to prepare for this exam.

    I passed the exam in the first attempt but I exercised a lot.
    The key points are to practise enough (as zzz says as well) to get comfortable with the tickets and get acquanited with the infrastructure (both IPv4 and IPv6). Knowing where is which IP address assigned makes it easier to find the device with the problem. The official infrastructure published by Cisco is still valid. Use it! Draw it out. Configure it if you have the right equipment available.

    !! Please please do yourself a big favor and don’t look for dumps – this will just do nothing for this exam in absolutely no way.

    You MUST have proficient hands-on knowlegde how to isolate and solve a given problem. This is what Cisco tests in this exam.

    Again to make it crystal clear: Practise, get experienced know the infrastructure and you are gold.

    For all taking the exam – good luck and may the CLI be with you.

  19. CCNPcertified007
    November 7th, 2018
  20. martin
    November 9th, 2018

    4 , 8 , 9 , 11 and 17 does not have a problem question.How will I be able to identify if no question is stated.

    Problem: Client 1 is able to ping but can’t ping the Web Server

  21. mou
    November 11th, 2018

    indeed i had the same problem…i ignore it

  22. Perth
    December 3rd, 2018

    JUST 20 $, TO GUARANTEE your Success.

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    300-101 ROUTE = 768 Q&As
    300-115 SWITCH = 287 Q&As
    300-135 TSHOOT = 180 Q&As
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    400-101 WRITTEN = 114 Q&As

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  23. Anonymous
    December 4th, 2018

    are they still use this topology in the exam

    please answer me , i will take the exam soon

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